Total Care Connections · 3 weeks ago
Accounts Receivable & Billing Manager
Tempe, AZ
Full-time
Onsite
Mid, Senior Level
3+ years expTotal Care Connections is a leading home care and home health provider serving Arizona and Colorado, committed to delivering high-quality care to seniors and adults with disabilities. They are seeking an experienced Accounts Receivable & Billing Manager to lead billing and revenue cycle operations, ensuring compliance and timely billing while managing payer relations and team leadership.
Elder CareElderlyHealth CareHome Health Care
Responsibilities
Oversee and manage the full billing process including charge entry, claim submission, payment posting, reconciliation, and accounts receivable follow-up
Ensure accurate and timely billing to AHCCCS, UnitedHealthcare, Medicare/Medicaid, and other third-party payors using systems such as Waystar, WellSky Personal Care, and Sandata
Review claims and documentation to ensure compliance with payer and regulatory requirements
Monitor accounts receivable performance, aging reports, and implement timely follow-up strategies to reduce days in AR
Perform daily check deposits, accurate payment posting, and reconciliation of remittances
Initiate and manage collection outreach to payors for unpaid, underpaid, or denied claims
Serve as the primary contact with insurance payors to resolve payment issues, adjudicate denials, and secure timely reimbursement
Manage or coordinate payer credentialing and re-credentialing activities to maintain active billing status with key networks
Analyze and address denials and underpayments, including resubmissions, appeals, and payer communication
Audit billing processes and identify opportunities for workflow improvement and error reduction
Train, coach, and oversee billing and AR staff; support process improvements and performance expectations
Collaborate with clinical and administrative teams to ensure accurate documentation and billing integrity
Prepare regular reports on billing status, receivables, denials, cash collections, and operational performance
Ensure compliance with HIPAA, billing regulations, and internal policies
Qualification
Required
Minimum of three years of progressive experience in medical billing, accounts receivable, and revenue cycle management, preferably in home care, home health, or a related healthcare setting
Familiarity with AHCCCS billing requirements and commercial payor rules (e.g., UnitedHealthcare)
Proficiency with billing systems including Waystar, WellSky Personal Care, and Sandata EVV platforms
Strong payer communication skills with demonstrated experience resolving complex billing issues
Solid skills in payment posting, reconciliation, and reporting tools
Excellent organizational, analytical, and problem-solving abilities
Ability to work independently and lead a team in a fast-paced environment
Preferred
Experience managing credentialing and payer enrollment processes
Familiarity with home care documentation and compliance standards
Prior leadership or supervisory experience
Benefits
Be part of a mission-driven organization focused on servant leadership and exceptional care.
Lead important finance and revenue cycle functions for a top-ranked home care provider.
Work onsite with a collaborative and supportive team environment.
Opportunity for growth and leadership development.
Company
Total Care Connections
Total Care Connections is Colorado and Arizona's largest and best provider of home care and assisted living services to the elderly, disabled, and our nation's United States military veterans.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Daniel Stringer
CEO
Company data provided by crunchbase