Signet Jewelers · 2 days ago
Remote Product Manager, Activation
United States
Full-time
Remote
Mid, Senior Level
$106K/yr - $147K/yr
5+ years expSignet Jewelers is the world's largest retailer of diamond jewelry, operating over 2,800 stores globally. They are seeking a Remote Product Manager for Activation to lead the delivery and management of customer engagement solutions, focusing on the integration of customer data platforms and marketing activation initiatives.
E-Commerce PlatformsJewelryRetail
Responsibilities
Review, optimize, and manage multi-channel journeys (email, SMS, push, in-app)
Provide guidance on design, customization and optimization of real-time triggers, custom action nodes for customer orchestration
Integrate RT-CDP audiences into journey workflows passed to SMS/email service providers
Own day-to-day management and optimization customer journey activation and delivery planform and suite of products
Oversee email campaign execution, lifecycle programs, and triggered communications
Partner with CRM teams to monitor sender reputation, inbox placement, and performance health
Manage CDP and ESP configuration, data feeds, and integrations with upstream and downstream systems
Support CDP/SMS/ESP implementations, migrations, upgrades, and platform enhancements
Define solution and technical architecture for cross-channel and SMS/email-specific use cases
Lead marketing activation teams to deliver email campaigns, customer journeys, and cross-channel use cases
Qualification
Required
5+ years experience managing end-to-end activation and delivery models for large-scale implementations
5+ years in QA/QE testing for segmentation, integrations and implementations of customer activations and delivery
5+ years experience in large scale implementations requiring seasonality, throttling, and customization at micro segmentation levels
5+ years experience with SMS/ESP service providers
5+ years in SQL, query-based testing
3+ years JIRA and Confluence systems
Proven experience in complex behavioral trigger journey design within a customer data platform, cross-channel campaign execution, and large-scale SMS/Email programs
Experience with RT-CDP audience segmentation and activation, testing and attributes
Experience supporting ESP migrations, platform governance, and operational models
Strong troubleshooting and optimization skills to improve campaign performance and customer journeys using data insights
Experience in using preset or refined SQL queries for segmentation testing
Ability to lead delivery teams and function as a functional owner for CDP Activation and Delivery capabilities
Benefits
Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered.
401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year.
Generous Time Off – Recharge with a robust PTO package, plus company holidays.
Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging.
Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning.
Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more!
Company
Signet Jewelers
Signet Jewelers engages in the retail sale of jewelry and watches in the United States, the United Kingdom.
10001+ employees
H1B Sponsorship
Signet Jewelers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (13)
2023 (5)
2022 (9)
2021 (17)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$625.27MKey Investors
Leonard Green & Partners
2016-08-25Post Ipo Equity· $625.27M
2008-09-11IPO
Leadership Team
J.K. Symancyk
Chief Executive Officer
Colleen Rooney
Chief Corporate Affairs & Sustainability Officer
Recent News
2025-12-30
2025-12-24
The Motley Fool
2025-12-10
Company data provided by crunchbase