Apply on Employer Site

AIG · 1 month ago

Business Manager, NA Claims

New York, NY

Full-time

Onsite

Senior Level

$150K/yr - $180K/yr

AIG is a global leader in commercial and personal insurance solutions, and they are seeking a Business Manager for the North America Claims division. This role involves coordinating strategic initiatives, driving litigation management, and supporting training programs to enhance the skills of early career employees while collaborating with various internal stakeholders.

BankingFinancial ServicesInsurance

H1B Sponsor Likely

Responsibilities

Coordinate and facilitate various strategic initiatives within the NA Claims organization, working closely with internal stakeholders to ensure timely deliverables

Develop and oversee a process for capturing, cataloging, analyzing and disseminating key information, with a view towards helping propagate best practices

Continue to develop and improve the early career programs to ensure they create a pipeline of junior of talent

Formalizing a specialized onboarding and training regimen will supplement the AIG Claims and onboarding program

The person in this position will be expected to utilize existing relationships internally and externally to ensure Claims provides high quality training opportunities not only to new hires but also to continue to upskill existing talent

Panel counsel management and oversight of the 16 financial lines panels, including negotiation of rates, conflicts and creation/oversight of litigation management guidelines appropriate for each LOB. As various LOBs shift to duty to defend policies, this may further require the development of duty to defend panels in collaboration with the Head of Financial Lines Claims, underwriting and product. This also includes handling non-panel counsel requests and assistance in drafting policy endorsements related to the same. These duties are separate from the support received from firm management and vendor services. AIG’s panel counsel relationships for financial lines are a longstanding policy benefit that make AIG a market differentiator in this industry. The specialized nature of these panels requires knowledge of the products and risks associated with each line of business within financial lines, familiarity with the industry and the competitive landscape, and willingness to keep abreast of a continually changing legal landscape in the underlying law for each line of business

Active involvement in expense management, and ensuring team is aware of and actively engaging in expense initiatives. Continuous oversight and identification of expense saving opportunities, including utilization of internal resources, where appropriate

Creation and maintenance of claims shared resources site in collaboration with operations. This will include ongoing development of materials to ensure the full team is aligned on key strategic initiatives, current guidelines and protocols, trends and legal developments)

Managing team projects and initiatives as they arise under the guidance of Head of Technical Claims

Building and maintaining strong and effective relationships with key internal and external business partners to ensure that service delivery meets appropriate standards and expectations

Driving a culture that promotes collaboration, diversity and inclusion

Qualification

Strategic LeadershipAnalytical SkillsChange LeadershipExpense ManagementMicrosoft Office SuiteProblem SolvingConflict ResolutionCommunication SkillsTeam Management

Required

Strong commercial mindset with a proven track record of making sound judgments backed by strong analytical skills and business acumen; ability to exercise professional judgment and assume responsibility for decisions which have an impact on business goals

Self-directed with ability to motivate and effectively influence others

Strategic Leadership skills in developing vision and purpose, driving for results and leading effective teams

Strong problem solving and conflict resolution skills; creativity in resolving unique and challenging business problems

Ability to effectively interact, communicate and build trusting partnerships with all levels of external and/or internal business partners within scope of responsibility, team and/or matrix environment

Strong written and verbal communication, influencing capability and an ability to build credibility quickly

Ability to drive and achieve results, with ability to manage multiple projects and initiatives

Strong computer skills including Microsoft Office Suite and other business-related software systems

Benefits

A range of competitive benefits

Total Rewards Program

Benefits focused on your health, wellbeing and financial security

Professional development

Company

AIG

Glassdoor3.7

AIG is a global insurance company providing insurance products to support clients in business and in life.

Founded in 1919

New York, New York, USA

10001+ employees

https://www.aig.com/

H1B Sponsorship

AIG has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (2)

2023 (4)

2022 (23)

2021 (5)

2020 (13)