Futuri · 3 weeks ago
Sales Intelligence Partner Success Specialist
United States
Full-time
Remote
Entry, Mid Level
2+ years expFuturi is an AI technology company that assists media companies in engaging and monetizing audiences. The Partner Success Specialist will support Futuri Sales Intelligence partners by ensuring effective onboarding, fostering partner engagement, and maintaining ongoing support to enhance the overall partner experience.
AdvertisingArtificial Intelligence (AI)Information TechnologyMachine LearningPublishingSaaSSoftwareSubscription Service
Responsibilities
Assist Partner Success Directors in onboarding, retention, and remediation efforts for Futuri Sales Intelligence Radio partners
Monitor and assess health scores across Radio markets, overseeing Grow/Adopt campaigns, addressing retention risks, and proactively engaging with Radio partners
Collaborate with the Futuri Sales Intelligence President to ensure seamless execution of onboarding strategies and outreach initiatives
Support onboarding for new Futuri Sales Intelligence partners, ensuring smooth setup and early success
Train AEs and managers on how to use the platform effectively
Assist with partner launch calls, installations, and early-stage troubleshooting
Conduct proactive outreach to partners to support usage, answer questions, and build strong relationships
Participate in retention conversations and help flag risks or opportunities
Gather testimonials and feedback to support internal reporting and product improvements
Respond quickly and professionally to partner inquiries, helping resolve issues or coordinating with internal teams when needed
Maintain detailed partner touchpoints and activity records inside Hubspot
Assist Marketing/CX Lead in preparing monthly usage recaps
Support the creation of 30/60/90-day engagement updates for partners in early adoption
Collaborate closely with the Partner Success team to maintain clear communication and unified support plans
Qualification
Required
2–3 years in radio sales, sales support, client services, or related customer-facing roles
Comfortable presenting to small groups or sales teams
Strong relationship-building skills with a natural, personable communication style
Highly organized with excellent follow-through
Problem solver who stays calm, resourceful, and positive when partners need support
Enjoys frequent interaction with partners and takes pride in helping people succeed
Preferred
Familiarity with tools like Nielsen, Scarborough, AdMall, or similar is a plus (not required)
Benefits
Health, dental, and vision insurance
Generous FTO policy
Flexible remote work
401(k) retirement plan with company match
Company
Futuri
Futuri is a SaaS technology company with a focus on sales intelligence, content intelligence, voice AI, and public safety.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Millpond Equity Partners
2019-02-13Private Equity
Leadership Team
Daniel Anstandig
CEO and Founder
Craig Bowman
Senior Vice President
Recent News
2025-10-15
Company data provided by crunchbase