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Oscar Health · 1 day ago

Associate Director, Community Relations

New York, NY

Full-time

Hybrid

Senior Level, Lead/Staff

$158K/yr - $208K/yr

10+ years exp

Oscar Health is a health insurance company that focuses on serving its members through a technology platform. The Associate Director of Community Relations will enhance Oscar's presence and relationships in key markets, leading grassroots engagement efforts and building partnerships to drive community trust and business momentum.

Health CareHealth InsuranceInsuranceInsurTech

Responsibilities

Build and nurture relationships with influential national organizations and their local chapters to strengthen Oscar's reputation and presence

Partner with local leaders, providers, community organizations, and stakeholders to embed Oscar teams meaningfully within our communities

Serve as a key connector across markets, identifying opportunities to elevate Oscar's profile and amplify our mission through grassroots efforts

Lead community engagement strategies and brand activations that create positive groundswell in our priority markets

Plan and execute scalable, high-impact local events in partnership with national organizations and local chapters

Develop and pilot new community-based initiatives that build trust, deepen relationships, and humanize Oscar in each market

Partner with the Oscar Business Communications and Insurance Growth Marketing teams to translate community momentum into go-to-market strategies that support member acquisition, retention, and partnership growth

Collaborate with Market Leaders, Sales Growth partners, and business stakeholders to ensure community engagement aligns with shared goals across health insurance and local initiatives

Work closely with Business Communications to support coaching for market teams and spokespeople in community-facing roles, generating buzz and air cover around market activations

Equip market teams with strategies, toolkits, and playbooks that guide consistent, high-impact community engagement

Build repeatable frameworks for event execution, partnerships, and local activation to ensure a unified, scalable presence across all markets

Provide training, insights, and support to ensure market teams can confidently represent Oscar and build trusted local relationships

Support efforts to strengthen Oscar's brand perception and reputation by showing up authentically and meaningfully in key communities

Identify community trends, opportunities, and risks that inform broader brand and market strategy

Serve as a champion for community insights—bringing what you learn from the field back into the business to improve how we serve members and partners

Compliance with all applicable laws and regulations

Other duties as assigned

Qualification

Community relations experienceGrassroots engagementEvent strategyPartnership developmentCommunication skillsCultural awarenessCoaching skillsStorytelling skillsCross-functional collaboration

Required

10+ years of experience in community relations, field marketing, grassroots engagement, partnerships, or related roles—preferably in healthcare, health plans, government programs, or mission-driven consumer organizations

Proven success building relationships with community organizations, associations, civic leaders, and local influencers

Experience in event strategy, grassroots activations, or market engagement programs

Strong communication, storytelling, and coaching skills, especially with spokesperson or community-facing teams

Ability to thrive in fast-paced, cross-functional environments with multiple stakeholders and business lines

Comfort working across diverse communities with cultural awareness, empathy, and credibility