Mercy Medical Center, Baltimore, MD · 3 weeks ago
Quality Intern
Baltimore, MD
Internship
Onsite
InternMercy Medical Center is honored to be recognized as one of America's Most Trustworthy Companies and one of America's Greatest Workplaces for Women. They are seeking a Quality Intern to perform basic office functions, facilitate patient access, and contribute to a positive office environment.
Health CareHospitalMedical
Responsibilities
Perform basic office functions to facilitate patient access into the practice
Obtaining accurate patient information
Creating a positive office image by responding professionally to all patients, staff and other customers in a manner consistent with the Mercy Medical Center Philosophy
Qualification
Required
Must possess a high school diploma or GED or if currently enrolled in HS, pass a literacy assessment
Knowledge of Microsoft Word, Power Point, Excel
Knowledge of Microsoft Outlook
Knowledge of Meditech (if applicable to position)
Knowledge of Epic (if applicable to position)
Knowledge of Performance Manager/NetLearning
Computer proficiency and technical aptitude with the ability to utilize one or more of the following
Must be able to read, write, and speak the English language in an understandable manner
Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action
Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public
Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees
Must be able to follow written and oral instructions
Must be able to work accurately with alphabetic files
Interpersonal skills to deal effectively with clients, visitors, employers, and hospital personnel in exchanging and relaying information and in providing client care
Ability to work in a demanding and challenging environment
Supports the team effort through a willingness to work beyond normal working hours
Able to work independently with frequent interruptions
Follows written and oral instructions
Knowledge of exam room duties and use of office equipment
Must have excellent telephone demeanor
Must possess and promote excellent health, hygiene and grooming habits
Ability to prioritize work load for the most efficient performance
Communicate with patients, physicians, staff members and the general public with respect and a professional demeanor in person and over the telephone
Capable to cope with interruptions and be flexible as part of a team effort
Company
Mercy Medical Center, Baltimore, MD
For over 150 years, Mercy Medical Center has been a beacon of hope for the Baltimore area.
Founded in 1874
1001-5000 employees
H1B Sponsorship
Mercy Medical Center, Baltimore, MD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (9)
2023 (13)
2022 (9)
2021 (10)
2020 (12)
Funding
Current Stage
Late StageLeadership Team
Robert Lyles
Vice President, Primary Care Network
Recent News
Corridor Business Journal
2025-12-24
Maryland Daily Record
2025-11-06
Company data provided by crunchbase