Planet Fitness · 2 weeks ago
Customer Service-Front Desk Team Member
Edina, MN 55435
Full-time
Onsite
New Grad, Entry LevelPlanet Fitness - PF Baseline Fitness is a leader in the fitness industry, providing a judgment-free zone for all fitness levels. They are seeking a Customer Service-Front Desk Team Member who is passionate about fitness and dedicated to delivering exceptional service to members.
FitnessHealth CareTrainingWellness
Responsibilities
Greet and welcome members and guests with a friendly and positive attitude
Manage front desk operations, including checking in members and processing memberships
Provide information about gym facilities, services, and promotions to enhance member experience
Maintain cleanliness and organization of the front desk area and lobby
Assist with member inquiries and resolve any issues promptly and professionally
Promote a positive and welcoming environment to encourage member retention
Handle cash and transactions accurately while adhering to company policies
Support team initiatives and contribute to a collaborative workplace culture
Qualification
Required
High school diploma or equivalent; prior customer service experience preferred
Strong communication skills and a friendly demeanor
Ability to multitask and work in a fast-paced environment
Basic computer skills and familiarity with membership management systems
Passion for fitness and a commitment to promoting a healthy lifestyle
Availability to work flexible hours, including evenings and weekends
Team player with a positive attitude and a strong work ethic
Proficient in problem-solving and conflict resolution
Benefits
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Paid time off
Company
Planet Fitness
Planet Fitness is a provider of fitness training programs and classes.
Founded in 1992
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2.27BKey Investors
Freeman SpogliAtlantic Street CapitalTSG Consumer Partners
2025-12-05Post Ipo Debt· $750M
2024-06-07Post Ipo Debt· $800M
2024-01-29Post Ipo Debt· $3.15M
Leadership Team
Colleen Keating
Chief Executive Officer
Brian Povinelli
Chief Marketing Officer
Recent News
The Philadelphia Inquirer
2026-01-08
2026-01-07
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-06
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