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Vertiv · 5 hours ago

Services Product Management Specialist

Willis, TX

Full-time

Onsite

Senior Level

5+ years exp

Vertiv is a global leader in the mission-critical infrastructure technologies for vital applications in data centers. The Services Product Management Specialist will provide thought leadership and manage the full lifecycle of Data Center Fluid Management offerings, ensuring market alignment and effective service delivery.

Data CenterInformation TechnologyIT InfrastructureTelecommunications

No H1B

U.S. Citizen Only

Responsibilities

Own the entirety of the service offering lifecycle including, ideation, planning, business case development, launch, sustaining, and End of Life

Develop programs and establish processes to market service offerings to our customer base throughout the product lifecycle

Provide subject matter expertise and market direction for assigned service products and general data center industry

Work with Sales Analytics team to develop KPIs and dashboards to track program success

Be a thought leader for assigned offerings both internally and externally

Work with the Portfolio team to align messaging and product direction with the full offering portfolio

Contribute to the global portfolio product strategy and go-to-market plans

Thoroughly research and create business cases inclusive of revenue production and revenue support

Provide “train the trainer” content for other market and salespeople

Prepare and deliver presentations, product demos, and develop sales enablement tools

Act as a sales escalation point for complex customer opportunities

Attend tradeshows, visit customers, meet with partners and LVO’s to ensure an accurate voice of customer is heard in all product plans

Embed in other product LOB offering teams to contribute to their market product specifications, requests for engineering resource, and general requirements for Data Center Fluid Management Offerings

Qualification

Technical product marketingStrategic planningMarket researchCustomer segmentationVoice of customer (VOC)Analytical skillsRelationship managementCommunication skills