CATALIS · 3 weeks ago
Implementation Specialist
Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, focused on enhancing government operations. The Implementation Specialist will work closely with clients to implement solutions, ensuring timely delivery and client satisfaction.
Computer Software
Responsibilities
Meet with clients following the sale of our solutions to collect information required to deliver on cost, quality, and schedule to ensure we provide quick time to value
Working with our team to deliver on a project plan for each client, detailing the tasks that need to be completed for the timely installation of their solution
Communicating with clients throughout the solution implementation process to obtain feedback and approval
Learn, configure, and install software systems and all necessary components
Work closely with the Customer Success team to ensure we are creating “raving fans”
Ensuring that the project team is aware of key deliverables and project milestones
Qualification
Required
Proven experience working as an Implementation Specialist
Sound technical knowledge
Proficiency in all Microsoft Office applications and SQL database management systems
The ability to multitask effectively
The ability to work independently and as part of a team
Strong analytical and problem-solving skills
Excellent organizational and time management skills
Exceptional communication and customer service skills
Detail-oriented
Preferred
Previous Accounting or Municipal Finance experience is a strong asset
Municipal experience is an asset
Benefits
Competitive compensation
Full paid vacation
Comprehensive health & dental benefits
Free access to unlimited Udemy courses for personal and professional advancement
Company
CATALIS
Catalis is the transformational SaaS and integrated payments partner powering all levels and sizes of government – municipalities, counties, states, and federal agencies.