ComForCare Home Care (Raleigh, NC) ยท 3 weeks ago
Front Desk Customer Service
Stillwater, MN 55082
Full-time
Onsite
New Grad, Entry LevelPlanet Fitness - PF Baseline Fitness is dedicated to providing a welcoming gym environment and is seeking a Front Desk Customer Service representative. The role involves greeting members, handling inquiries, and promoting a positive gym culture while ensuring a clean and organized front desk area.
Hospital & Health Care
Responsibilities
Greet and assist members and guests with a friendly and welcoming demeanor
Handle membership inquiries, sign-ups, and cancellations efficiently
Maintain cleanliness and organization of the front desk area
Manage phone calls and respond to emails in a timely manner
Provide information about gym services, classes, and promotions
Assist with administrative tasks and maintain accurate records
Promote a positive gym culture and encourage member engagement
Ensure compliance with all safety and health guidelines
Qualification
Required
High school diploma or equivalent; prior customer service experience preferred
Excellent communication and interpersonal skills
Strong organizational abilities and attention to detail
Proficient with computers and basic office software
Ability to work flexible hours, including evenings and weekends
Passion for fitness and promoting a healthy lifestyle
Ability to handle member concerns with professionalism and care
Team player with a positive attitude and strong work ethic
Preferred
Prior customer service experience preferred
Company
ComForCare Home Care (Raleigh, NC)
ComForCare is a premier provider of in-home care with locations in the U.S. and Canada. We help seniors live independently in their own home.
Founded in 2005Raleigh, North Carolina, US
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase