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KETTLER · 1 month ago

Maintenance Assistant

US-SC-North Charleston

Full-time

Onsite

New Grad, Entry Level

KETTLER is currently seeking an entry level Maintenance Assistant at Waverly Place in Charleston, SC. The Maintenance Assistant will be responsible for general maintenance and repairs in apartments and buildings, as well as responding to service requests from residents.

Real Estate

Responsibilities

Handle multiple residential service requests daily

Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary

Participating in all maintenance projects

Prepare vacant units for market ready status through turn-over repairs and improvements

Preventive maintenance repair on all systems at the property

Performing general repair of property grounds, apartments, and building exteriors

Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency

Other duties as assigned

Qualification

EPA/CFC CertificationHVAC RepairElectrical RepairPlumbing RepairAppliance RepairCustomer ServiceBasic Computer SkillsCommunication Skills

Required

Valid Driver's License and must live within 30 minutes of the property

Outstanding customer service and focus on providing residents with timely and accurate responses

Must be responsible for taking calls for after hour's emergency maintenance; including nights and weekends on a rotational basis

Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur

Must carry a cell phone as required for on-call maintenance

Ability to use a computer

Good English communication skills, both verbal and written

Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities