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KEENFINITY Group · 1 day ago

HR Operations Manager/Director, North America

Fairport, NY

Full-time

Hybrid

Director/Executive

$150K/yr - $180K/yr

7+ years exp

KEENFINITY Group is a globally leading provider of innovative and professional security and communication solutions. They are seeking an HR Operations Manager/Director to lead payroll, benefits, and compensation functions while ensuring compliance and operational excellence across their HR systems.

Electrical & Electronic Manufacturing

Responsibilities

Lead payroll, benefits, and compensation functions with a strategic and operational focus to drive compliance, efficiency, and service excellence

Develop and mentor team members to strengthen capabilities, accountability, and consistent service delivery

Partner with the Vice President of Human Resources to develop data-driven metrics and tools by leading the U.S. HRIS ecosystem, enabling accurate reporting and effective data management

Continuously assess and optimize HRIS platforms and HR tools to support an employee-centric service framework, ensuring data integrity and reliable reporting

Oversee employee benefits programs, including health, retirement, and wellness initiatives, ensuring compliance and competitive offerings

Lead, advise and guide payroll providers and internal teams to ensure accurate payroll inputs, deductions, and approvals

Partner with Compensation and Benefit Manager to support strategic direction for benefits, open enrollment, and employee health and wellness plans

Ensure accurate and timely payroll processing for U.S. and Canadian employees, including compliance with federal, state, and provincial regulations

Advise, guide and direct US salary structures, incentive programs, and pay equity reviews

Oversee administration of performance bonus and other special incentive plans as required

Assist with complex associate relations issues, providing guidance to managers and employees on conflict resolution and disciplinary actions

Oversee leave policies, including FMLA, disability, and provincial leave programs, ensuring compliance and proper documentation

Partner with US HR Team to develop, maintain, and communicate HR policies and procedures; ensure alignment with legal requirements and company standards

Ensure compliance with labor laws, company policies, and regulations, support internal and external HR audits

Serve as a subject matter expert for HR policies, offering clear guidance to stakeholders

Maintain compliance with U.S. and Canadian labor laws; ERISA, ACA reporting, Section 125

Resolve operational HR issues and escalate when necessary

Promote consistent and fair application of HR policies

Contribute to continuous improvement of US HR operations

Qualification

HRIS systems knowledgePayroll managementCompensation strategyEmployee benefits programsLabor laws complianceData accuracyTeam managementEntrepreneurial driveEffective communicationProblem-solving mindsetOrganizational skills

Required

Bachelor's degree in human resources, Business Administration, Management, or related field

7 + plus years leading Human Resource strategy, with a focus on compensation strategy, health and wellness plans, HRIS systems knowledge and general HR process improvement experience

Proven experience managing HR operations across multiple regions (U.S. and Canada) with strong knowledge of payroll, benefits, compensation, and employment laws in both countries

Excellent leadership and team management skills

Proficiency in HRIS and payroll systems

Strong understanding of labor laws and HR compliance (Basic to Advanced knowledge preferred)

Excellent organizational and time management skills

High attention to detail and data accuracy

Effective communication skills and ability to manage confidential information professionally

Must have a problem-solving mindset

Entrepreneurial drive with a customer/employee centric view

Ability to travel up to 20%

Preferred

MBA preferred

Strong preference for ERISA compliance and administration, ACA reporting requirements and experience and/or knowledge of Section 125 cafeteria plan regulations