KNAPP North America · 4 weeks ago
Senior Lead Technical Operations
Delaware, OH, US
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expKNAPP North America is a global company specializing in automated solutions for logistics and supply chain management. The Senior Lead Technical Operations role involves supervising a team of technicians while performing maintenance on automated systems and ensuring efficient operations with minimal downtime.
Industrial Automation
Responsibilities
Perform preventive and corrective maintenance on automated systems, conveyors, robotics, and sortation equipment
Diagnose and resolve mechanical, electrical, and control system issues quickly to minimize downtime
Execute repairs and adjustments during operational hours and maintenance windows
Ensure all work complies with safety and operational standards
Document repairs and maintenance activities accurately in the system
Coach technicians on troubleshooting techniques and best practices
Assist in onboarding new team members and ensure technical competency
Supervise and support a team of maintenance technicians during daily operations
Provide technical guidance and act as the first point of escalation for complex issues
Ensure adherence to safety standards and proper maintenance practices
Perform all other duties and responsibilities as assigned
Qualification
Required
Bachelor's degree in mechanical or electrical engineering, a related field, or an equivalent combination of education, training, and experience
Minimum 10+ years of hands-on experience in industrial maintenance or automation systems
Experience supervising or leading a technical team
Strong troubleshooting skills in mechanical, electrical, and control systems
Ability to read and interpret technical drawings and schematics
Excellent communication and leadership skills
Familiarity with safety standards and compliance requirements
Hands-on leader with a proactive approach
Strong technical expertise and problem-solving ability
Ability to lead by example and foster a collaborative team environment
Authorization to work in the U.S
Travel required up to 10%
Passport or ability to obtain passport
Professional office etiquette is required at all times
Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 75 pounds
Benefits
Health, dental, vision, life insurance
Flexible Spending Accounts
Short & Long Term Disability
401k with a very generous employer match and no vesting
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance
Company
KNAPP North America
KNAPP brings new technology to warehouse automation.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Clemens Bauer
CFO
Chris James
Director of Sales - Integration Partner & Products
Company data provided by crunchbase