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American Red Cross · 8 hours ago

Donor Recruitment Account Manager (Union - FL1)

Flint, MI

Full-time

Onsite

Entry Level

1+ years exp

The American Red Cross is the world's largest humanitarian network, and they are seeking a Donor Recruitment Account Manager to join their team. This role focuses on working with blood drive coordinators and donor groups to achieve blood collection targets, ensuring a positive experience for sponsors and donors.

Health CareHumanitarianNon ProfitTraining

Responsibilities

Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals

Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals

Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals

Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations

Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements

Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program

Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology, and strategy provided by the organization to enhance customer service, efficiency, and productivity

Qualification

Business to Business SalesCustomer Maintenance TechniquesNegotiation SkillsOrganizational SkillsTraining SkillsGroup Dynamics KnowledgeHandle PrioritiesOral Communication SkillsWritten Communication SkillsPresentation Skills

Required

Bachelor's degree OR a combination of education and work experience

Good organizational skills and the ability to handle multiple priorities effectively are required

Excellent oral and written communication skills, including training and presentation skills is required

A current valid driver's license and good driving record is required

May be required to travel to sites throughout the Red Cross organization

Preferred

1 year of related experience preferred or equivalent combination of education and related experience required

Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred

Sales Experience Preferred