The Exchange · 7 hours ago
End User Computer Technician
Fort Moore, GA
Full-time
Onsite
Entry Level
$47K/yr - $47K/yr
3+ years expThe Exchange is seeking an End User Computer Technician to provide first level support for non-routine events and incidents. The role involves monitoring computing systems, troubleshooting performance issues, and assisting with IT operations, including after-hours support.
E-CommerceGovernmentInternetRestaurantsRetailShopping
Responsibilities
Monitors various computing systems for performance; identifies, documents and troubleshoots routine and non-routine performance events
Repairs and upgrades IT operating equipment and software as directed; updates the associated documentation
Tests new SOPs and elevates incorrect procedures for revision or correction
Responds to telephone calls and email requests for assistance with IT operations which may include providing after hours support
Uses the IT problem management database to research known problems
Assists with maintaining IT computing equipment to meet established life cycle plans
May provide training to end-users in new IT technical features and solutions to problems
Performs other duties as assigned
Qualification
Required
Three years computer technical support
Or
Bachelor's degree and one year experience in computer technical support
Preferred
BACHELORS DEGREE - Preferred
BUSINESS ADMINISTRATION - Preferred
INFORMATION TECHNOLOGY - Preferred
CISCO CERTIFIED NETWORKING TECH - Preferred
Company
The Exchange
For more than 115 years, the Exchange's mission has been to support the men and women of the armed forces during military operations
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$940M2012-04-02Debt Financing· $200M
2009-11-05Debt Financing· $90M
2009-07-16Debt Financing· $650M
Leadership Team
Mickey Bradford
Chief Technology Officer
Mike Howard
COO
Recent News
2025-07-22
Company data provided by crunchbase