SoFi · 2 weeks ago
Card Platform Manager
Cottonwood Heights, UT
Full-time
Hybrid
Senior Level
$125K/yr - $214K/yr
5+ years expSoFi is a next-generation financial services company and national bank that is transforming how people interact with personal finance. They are seeking a talented Card Platform Manager to lead platform implementations, manage system parameters, and develop solutions to enhance credit card operations. The role requires collaboration with cross-functional teams and a focus on compliance and operational efficiency.
CreditCredit CardsFinancial ServicesFinTechLendingWealth Management
Responsibilities
Lead platform implementations for cross-functional initiatives to meet Credit Card Business Units' goals and metrics
Control, maintain, and test First Data (now Fiserv) card platform PCF (Product Control File) and ACS (Adaptive Control System) settings for new and existing card products; translate business requirements into PCF settings and own the configuration of the core processing platform
Own administration responsibilities of multiple FDR - Now Fiserv systems
Provide inputs to strengthen the credit card portfolio and controls on processes
Interpret platform data and help build reports to understand the overall business operational performance comprehensively
Partner with technology partners and business partners to understand and ensure the readiness and requirements of the platform
Conduct regular reviews of the platform processes and procedures, identify improvement areas for better controls and/ or OpEX saves, and develop recommendations for change
Monitor platform key performance indicators and metrics, identify areas for improvement, and implement solutions to enhance efficiency and effectiveness
Build strong partnerships with cross-functional teams, including business, technology, marketing, risk, legal, and compliance, to ensure that credit card systems and processes are implemented effectively and efficiently
Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
Ensure that credit card operations and platform processes and procedures are documented, reviewed, and updated regularly to ensure accuracy and regulatory compliance
Prepare and maintain detailed project plans during and post-launch, send status reports, and maintain risk and issues logs
Ability to recognize and apply various regulatory parameters across credit card business workstreams
Develop test strategies and criteria and provide assistance with test plan creation, test execution, defect prioritization, and resolution
Manage and troubleshoot platform/processing system issues and drive mitigation, resolution, and controls to avoid repeated failures
Proactively minimize operational risk
Develop forward-thinking analysis to facilitate the generation of management reports and scaling of our automated processes
Perform additional duties and responsibilities as required
Qualification
Required
5+ years of experience managing and implementing strategies on FDR - Now Fiserv
Ability to navigate through ambiguity in a fast-paced, dynamic, and highly regulated environment
Strong project management discipline and ability to deliver a variety of operational and technical solutions
Comfortable using JIRA, Tableau, Airtable, and Smartsheet for change management
Ability to influence strategy with partners and within business units
Developed analytical and investigative skills
Demonstrated written and verbal communication skills
Collaborative working style and ability to work with vendors and internal teams
Ability to recognize and apply various regulatory parameters across work streams
BS/BA preferred and/or equivalent work experience
Preferred
3+ years of recent experience in Operations with ongoing increased scope of responsibilities (Consumer Credit Cards are a plus)
Experience working in team managing Software Delivery Lifecycle
Experience in analyzing data and creating reports using tools like Tableau
Experience working with remote teams and stakeholders
Knowledge of creating business cases and prioritization of backlog
Working knowledge of SoFi operating systems
Experience preparing and presenting reports, forecasts, trends, and recommendations to the team and senior management
Benefits
Comprehensive and competitive benefits
Company
SoFi
SoFi is a finance company that offers a range of lending and wealth management services.
1001-5000 employees
H1B Sponsorship
SoFi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (213)
2024 (117)
2023 (131)
2022 (118)
2021 (81)
2020 (42)
Funding
Current Stage
Public CompanyTotal Funding
$12.25BKey Investors
Fortress Investment GroupPGIMQatar Investment Authority
2025-12-04Post Ipo Equity· $1.5B
2025-07-29Post Ipo Equity· $1.5B
2025-04-17Post Ipo Debt· $3.2B
Leadership Team
Anthony Noto
CEO
Jeremy Rishel
Chief Technology Officer
Recent News
Business Wire
2026-01-07
2026-01-06
dcm.com
2025-12-31
Company data provided by crunchbase