ServiceTec ยท 2 weeks ago
Hardware Maintenance Support Technician
Denver, Colorado, United States
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $45K/yrServiceTec International, Inc. specializes in Managed IT Services for the airport and airline industries. They are seeking a Level 1 Hardware Maintenance Support Technician to provide on-site hardware maintenance, troubleshoot printer configurations, and perform break/fix repairs in a fast-paced environment.
Information ServicesInformation Technology
Responsibilities
Provide essential on-site hardware maintenance
Troubleshoot printer configurations
Perform break/fix repairs
Address general hardware issues
Resolve known problems by following established procedures
Fulfill service requests in a fast-paced work environment
Escalate complex issues to Level 2 or Level 3 support or engage with third-party vendors for assistance
Perform regular preventative maintenance to ensure all systems are running efficiently and effectively
Qualification
Required
Demonstrated focus on customer service
Ability to negotiate security checkpoints and screening x/ray access points without assistance
Pass a background investigation, which includes a criminal history check as part of requirements by TSA and to complete an airport safety training
Preferred
Knowledge of relevant applications such as MS Office Suite, MS Windows 7/10
Familiar with LAN/WAN concepts, experience with networking equipment
Experience working in airports is preferred, but not a requirement
ITIL Foundations training/qualifications advantageous
Benefits
Excellent healthcare benefits: Medical and Dental
401K including an employer match
Paid time-off and sick leave
Paid Military Leave
Company
ServiceTec
ServiceTec is the largest and most highly respected independent provider of Managed IT Services to airports and airlines.
Founded in 1989
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
David Ison
Board Advisor
Company data provided by crunchbase