ASML · 9 hours ago
Technical Support Engineer - EUV
Austin, TX
Full-time
Onsite
Mid, Senior Level
3+ years expASML is a leading company in the semiconductor industry, known for its advanced lithography machines. The Technical Support Engineer will be a key member of the Customer Support team, responsible for providing technical expertise, resolving machine issues, and supporting the startup of Samsung’s new high-tech fab in Taylor, TX.
CommercialElectronicsHardwareIndustrialIndustrial ManufacturingMachinery ManufacturingManufacturingNanotechnologySemiconductorSoftware
Responsibilities
Ensure all service actions are performed in a safe environment and drive towards a proactive culture of safety first
Efficiently solve machine issues by collaborating with local support teams, the customer, and global support groups
Provide flexible in-fab support as needed for new, specialized, or complex repair actions with first-time right attitude
Support the Fab and Planning team in complex service action sequence creation and review
Share knowledge and cross-train others in order to gain organizational flexibility and self-sufficiency
Perform data analysis and proactive monitoring to prevent unscheduled downs
Develop and implement best-known-methods to drive optimized shift-to-shift performance
Improve service mix and structural issue documentation including initiation, review, and improvement rollout
Understand and drive continuous improvement towards ASML’s performance and cost KPI targets
Present data-driven summaries to the customer, including problem statement, root cause, and solution with timeline
Provide timely feedback to customer questions in a clear, professional manner
Perform administrative and coordination duties, including shift/team pass down, service orders, system health and monthly reports on an independent basis
Qualification
Required
BS degree in an Engineering field; or an equivalent combination of education, skills and experience required
Must have 3+ years of relevant work experience in engineering
Able to observe and respond to people and situations and interact with others encountered in the course of work
Capable of learning and applying new information or skills
Must be able to read and interpret data models, information, and documents
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism
Ability to complete assignments with attention to detail and high degree of accuracy
Proven ability to perform effectively in a demanding environment with changing workloads and deadlines
Identifies bottlenecks and drives structural improvements
Work independently or as part of a team and follow through on assignments with minimal supervision
Demonstrate open, clear, concise and professional communication
Ability to establish and maintain cooperative working relationships with manager, co-workers and customer
Work according to a strict set of procedures within the provided timelines
Able to Work Compressed Work Week schedule (Day or Night, 12hr shifts, 07:00 – 19:00 or 19:00 – 07:00)
Position requires up to 40% travel, and the willingness to work extended hours including nights, weekends, and holidays
Valid driver's license and passport required
Ability to travel in US and internationally
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work
Company
ASML
ASML is a manufacturer of chip-making equipment.
10001+ employees
H1B Sponsorship
ASML has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (411)
2024 (354)
2023 (538)
2022 (443)
2021 (196)
2020 (279)
Funding
Current Stage
Public CompanyTotal Funding
$526.46M2022-05-10Post Ipo Debt· $526.46M
1995-03-24IPO
Leadership Team
Christophe Fouquet
President and Chief Executive Officer
Marco Pieters
Chief Technology Officer
Recent News
2025-12-29
2025-12-27
2025-12-21
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