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NPAworldwide · 3 weeks ago

Loan Servicing Officer

Rosemead, CA

Full-time

Onsite

Mid Level

$36.06/hr - $40.63/hr

3+ years exp

NPAworld is a company that values its employees and fosters a caring and supportive culture. The Loan Servicing Officer will be responsible for managing syndicated loans, reviewing new loan products, and providing support for complex loan servicing tasks, ensuring accuracy and efficiency in daily operations.

Recruiting

Responsibilities

Researches and resolves most complex internal/external customer questions/discrepancies in loan accounting

Coordinates syndicated and participated activity, including booking new loans and daily transactions with borrowers, internal partners, and other banks, as assigned

Books new loans, modifications, renewals, and extensions

Performs callback and reviews new loans, renewals, extensions, and modifications processed by staff, and inputs index values into IBS

Provides support for loan coding and other questions for bank and regulatory reporting

Reviews Line Sheet and approves Trade Innovations transactions and wire requests pertaining to those requests

Balances and approves daily IBS transaction balance sheets for staff

Monitors Pass-thru accounts to ensure timely clearance

Monitors designated exception items on tickler/tracking report to ensure timely processing

Provides product expertise to all levels of bank personnel

Researches and resolves rate and payment adjustments issues

Communicates clearly and effectively with all levels of positions

Other duties and projects, as assigned

Qualification

Commercial loan servicingLoan administration experienceAnalytical skillsMS Office proficiencyBilingual MandarinBilingual CantoneseProblem-solving skillsOrganizational skillsCommunication skills

Required

3-5 years of experience in commercial loan servicing or relevant commercial and real estate administration industry

Requires a bachelor's degree or equivalent experience

Must be able to manage workflow effectively with frequent interruptions and changing priorities

Ability to work in a fast-paced environment while maintaining a high level of accuracy

Strong problem-solving and organizational skills

Strong written and verbal communication skills

Strong analytical and problem-solving skills

Strong loan administration experience with knowledge of letters of credit, borrowing based lending, multi-phased construction, and multiple collateral properties

Thorough knowledge of commercial finance, documentation, accounting, and data systems

Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships

PC literate, proficiency with MS Office