Walker ยท 3 weeks ago
Technology Consultant
Indianapolis, IN
Full-time
Hybrid
Mid LevelWalker is a full-service Experience Management firm that blends technical and organizational specialists to help businesses thrive. The Technology Consultant will configure and test solutions, manage projects, and ensure clients receive value from their Qualtrics products.
Consulting
Responsibilities
Become an expert on the Qualtrics XM Platform and related solutions
Play a pivotal role in nurturing and expanding our client relationships, ensuring their satisfaction and success
Identify opportunities for account expansion and upselling of services, demonstrating the value we can provide
Participate in total account management activities including but not limited to completing intake forms, change orders, SOW updates, etc
Solve complex technical implementations both independently and in a team environment
Clearly communicate solutions back to clients through Zoom and email
Train and educate clients on specific and new aspects of the XM Platform and related solutions
Create project scope by gathering technical requirements and understanding timelines and deliverables
Serve as the primary point of contact for clients during implementation and manage the project to completion
Work with product and engineering teams to troubleshoot implementations
Continually adapt and develop in-depth product knowledge and learn new technologies
Other duties as assigned
Qualification
Required
Bachelor's degree in Business, Mathematics, Informatics, Psychology, Sociology, or related field, or relevant experience
Experience managing multiple projects
Exceptional communication and presentation skills to establish credibility with technical and non-technical stakeholders, including executives
Ability to manage multiple clients and prioritize daily tasks
This role requires the ability to travel to client sites, with expected travel approximately once per month
Preferred
Previous experience working with Qualtrics, or similar customer/employee management platforms
Previous experience with work operating systems and enterprise resource planning platforms helpful (Monday.com and SAP ByDesign preferred)
Company
Walker
We combine technical and organizational know-how to help businesses thrive.
Founded in 1939
51-200 employees
H1B Sponsorship
Walker has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (8)
2022 (6)
2021 (1)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
Steve Walker
Chairman & CEO
Whitney Albrecht, MPH
Talent Acquisition Partner
Company data provided by crunchbase