Medtronic · 1 month ago
Senior AI Solution Engineer - Minneapolis
Medtronic is a global healthcare technology company focused on alleviating pain and restoring health. They are seeking a Senior AI Solution Engineer to lead the development of AI-powered HR solutions, enhancing employee experiences and operational efficiency through intelligent automation and advanced AI platforms.
Artificial Intelligence (AI)BiotechnologyHealth CareHealth DiagnosticsMedical Device
Responsibilities
Design and implement intelligent HR workflows and virtual agents using Moveworks, ServiceNow Virtual Agent, and Workday Extend
Develop and optimize conversational AI experiences LLMs for HR use cases (e.g., policy Q&A, case resolution, onboarding support)
Apply prompt engineering and fine-tuning techniques to improve model performance and contextual relevance
Configure workflows, business rules, and data models in ServiceNow, Workday and other HR systems and applications
Integrate agentic platforms with core HRIS systems (e.g., Workday, SuccessFactors) and third-party tools via REST APIs, webhooks, and middleware
Collaborate with platform architects to ensure scalable and secure solution design
Analyze usage of metrics, resolution rates, and feedback to continuously improve automation logic and user experience
Implement A/B testing and performance tuning for virtual agents and RPA bots
Continuously improve automation logic, NLP accuracy, and user experience based on analytics and feedback
Work closely with HR product owners, business analysts, architects and IT teams in an agile environment
Participate in sprint planning, backlog grooming, and solution demos
Qualification
Required
Bachelor's degree in computer science, Information Systems, or related field
Minimum of 4 years experience in AI solution development, automation engineering, or platform configuration, or advanced degree with a minimum of 2 years experience
Agentic Platforms: Move works Studio, ServiceNow Virtual Agent Designer, Workday Extend
LLMs & NLP: prompt engineering, embeddings, vector search
RPA Tools: UiPath Studio, Orchestrator, Automation Hub
Programming Languages: Python, PowerShell (for automation scripting), JavaScript
Integration & APIs: APIs, JSON, OAuth, Postman, YAML
Preferred
Hands-on experience with at least one agentic platform and one RPA tool
Experience with Workday Studio or ServiceNow Flow Designer
Exposure to enterprise-grade LLMs and vector databases
Knowledge of HR compliance, data privacy, and security standards
Continuous learner with a passion for exploring new technologies and process optimization methodologies
Data & Analytics: SQL/Snowflake/Databricks
Familiarity with HR processes such as onboarding, case management, and employee support
Strong analytical, communication, and problem-solving skills
Benefits
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Company
Medtronic
Medtronic is a healthcare technology company that designs and develops AI-based products and solutions for the medical industry.
H1B Sponsorship
Medtronic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (349)
2024 (387)
2023 (291)
2022 (310)
2021 (300)
2020 (261)
Funding
Current Stage
Public CompanyTotal Funding
$18.16BKey Investors
NHS EnglandBlackstone Life SciencesTrade Capital Funding
2025-09-15Post Ipo Debt· $1.76B
2024-05-29Post Ipo Debt· $3.24B
2023-03-23Post Ipo Debt· $2B
Leadership Team
Recent News
2026-01-09
Beyond Bylines
2026-01-09
2026-01-08
Company data provided by crunchbase