ESFM® USA · 3 weeks ago
DIRECTOR OF OPERATIONS AND MOBILIZATION
Charlotte, NC
Full-time
Hybrid
Lead/Staff, Director/Executive
$130K/yr - $155K/yr
5+ years expESFM is the corporate facilities management division of Compass Group USA, seeking a dynamic leader to oversee work-loading solutions that drive new revenue growth and support mobilization efforts. The role requires a strategic thinker with operational expertise to implement efficiencies and scale continuous improvement programs across a diverse portfolio.
Facility ManagementProfessional ServicesService Industry
Responsibilities
Solutioning & Sales Enablement: Develop and implement innovative solutions to support revenue growth and client satisfaction
Mobilization Support & Management: Lead mobilization efforts for new site implementations, ensuring seamless transitions and operational readiness
Cross-Functional Leadership & Collaboration: Partner with internal teams and stakeholders to deliver integrated solutions and achieve business objectives
Program & Project Management: Oversee complex projects from initiation to completion, ensuring timelines, budgets, and quality standards are met
Analytics & Performance Metrics: Create and manage data-driven dashboards and KPIs to monitor performance and identify improvement opportunities
Change Management & Process Improvement: Drive continuous improvement initiatives and implement best practices across the portfolio
Qualification
Required
Bachelor's degree (BS) preferred
Minimum of 5 years of service management experience
Proven knowledge of P&L accountability and contract-managed services
Strong leadership, communication, and stakeholder management skills
Experience supporting datacenters, warehouses, manufacturing, and/or corporate environments
Background in sectors such as life sciences, technology, manufacturing, hospitality, or healthcare
Up to 60% travel to support site operations and mobilization efforts
Preferred
Professional certifications such as IFMA CFM, PMP, LEED AP, or equivalent highly desirable
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Company
ESFM® USA
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase