Computer World Services Corp. (CWS) ยท 2 weeks ago
Network/Systems Administrator I - Messaging
Computer World Services is seeking a Messaging and Collaboration Administrator who will manage and troubleshoot exchange services in both on-prem and cloud environments. The role involves handling user accounts, managing mailboxes, and providing support for Microsoft Teams and other cloud tools.
ComputerInformation TechnologySoftwareVirtual Reality
Responsibilities
Managing user accounts in AD/Azure AD
Managing distribution lists and shared mailboxes
Troubleshooting outlook and cloud mailbox issues
Managing mailbox cloud licenses
Working with Tier III and other Tier II support groups
Ability to use Active Directory and Exchange tools for troubleshooting
Using PowerShell cmdlets and scripts to manage Exchange
Microsoft TEAMS support
Working with Microsoft to troubleshoot system issues
Shadowing intermediate technicians to advance knowledge
Qualification
Required
A solid understanding of exchange services management in a hybrid on-prem and cloud environment
Experience with Mail Flow, Disaster Recovery, Managed Availability, Messaging Policies, Compliance, Configuring Reporting & Logging, Mailbox migrations both on prem and cloud, and a deep understanding of SMTP
Managing user accounts in AD/Azure AD
Managing distribution lists and shared mailboxes
Troubleshooting outlook and cloud mailbox issues
Managing mailbox cloud licenses
Working with Tier III and other Tier II support groups
Ability to use Active Directory and Exchange tools for troubleshooting
Using PowerShell cmdlets and scripts to manage Exchange
Microsoft TEAMS support
Working with Microsoft to troubleshoot system issues
Shadowing intermediate technicians to advance knowledge
Required: Security +, or other qualifying IAT II certification
Microsoft Azure Fundamentals (AZ-900) certification within 90 days
Active Secret Clearance
This is a 24/7/365 mission, and the ability to support Day, Swing, and Mid operations is required
Preferred
Experience with on-prem and cloud tools to include active directory, azure active directory, Cloud Exchange Admin Center (EAC), Microsoft Entra Identity, MFCMapi, MS Purview, M365 Defender, and PowerShell scripting and remedy ticketing system
Desired experience: Microsoft 365 Admin Center, Microsoft Entra Identity, Exchange Admin Center, MS 365 Defender, and MS Purview
Desired Certifications: Microsoft MCSA 2012 or newer, Microsoft Azure Administrator Associate, AZ-104, and Microsoft 365: Administrator (MS-102)