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Centura College · 3 weeks ago

Admissions Representative

Norfolk, VA

Full-time

Onsite

Entry Level

$24/hr - $24/hr

1+ years exp

Centura College is a premier provider of hands-on technical and career training, and they are seeking an Admissions Representative to enroll students in their academic programs. The role involves evaluating prospective students, conducting outreach to promote enrollment, and collaborating with other departments to enhance student support.

Higher Education

Responsibilities

Attract qualified students who will benefit from the school’s programs while refraining from involvement in admissions testing or decisions

Manage inquiries throughout the admissions process, including calls, appointments, interviews, applications, and follow-up for orientation and enrollment

Update CampusNexus with all inquiry-related activities, ensuring accurate record-keeping and documenting interactions in the Contact History

Provide exceptional customer service through timely communication, generating new inquiries via networking and referrals, and addressing routine and complex issues

Enhance recruitment strategies creatively and maintain a flexible schedule to attend events like career fairs

Complete the Admissions Blue Folder according to the Student File checklist, ensuring all required documents are tracked and scanned in CampusNexus

Report daily recruitment activities to the Campus Director of Admissions, attend meetings, and collaborate on media plans to prepare for inquiry flow

Adhere to Admissions Policies and Procedures, regulatory guidelines, and exhibit a positive, team-oriented attitude by remaining flexible and available to work outside of scheduled hours when needed, as directed by the Supervisor

Perform additional tasks as assigned by the Director of Admissions

Qualification

Sales experienceCustomer serviceMicrosoft OfficeInterpersonal communicationTime managementCampusNexusProblem-solvingOrganizational skills

Required

High School Diploma or GED, or equivalent on-the-job experience

Excellent interpersonal and written communication skills, with the ability to engage and connect with diverse individuals

Strong multi-tasking and time management abilities to effectively prioritize tasks and meet deadlines in a fast-paced environment

Results-oriented, quick-thinking, and organized approach to problem-solving and achieving goals

Proven experience in sales or customer service, demonstrating the ability to build relationships and close opportunities

Proficient in computer applications, including Microsoft Word, Excel, and Outlook, with a willingness to learn new software as needed

Ability and willingness to work evenings and weekends as required to fulfill job responsibilities and support recruitment efforts

Preferred

Associate's degree in a relevant field

Minimum of one year of admissions or related experience, demonstrating a solid understanding of the enrollment process

Previous experience working in a campus setting, with a strong familiarity with student services and academic programs

Hands-on experience with CampusNexus or similar student information systems, showcasing the ability to navigate and utilize technology effectively in the admissions process