ComForCare Home Care (Raleigh, NC) ยท 2 weeks ago
Customer Service-Front Desk Team Member
Edina, MN 55435
Full-time
Onsite
New Grad, Entry LevelPlanet Fitness - PF Baseline Fitness has been a leader in the fitness industry for over 25 years, providing a judgment-free zone for all fitness levels. The Customer Service-Front Desk Team Member is responsible for managing front desk operations, providing exceptional service to members, and promoting a positive gym environment.
Hospital & Health Care
Responsibilities
Greet and welcome members and guests with a friendly and positive attitude
Manage front desk operations, including checking in members and processing memberships
Provide information about gym facilities, services, and promotions to enhance member experience
Maintain cleanliness and organization of the front desk area and lobby
Assist with member inquiries and resolve any issues promptly and professionally
Promote a positive and welcoming environment to encourage member retention
Handle cash and transactions accurately while adhering to company policies
Support team initiatives and contribute to a collaborative workplace culture
Qualification
Required
High school diploma or equivalent; prior customer service experience preferred
Strong communication skills and a friendly demeanor
Ability to multitask and work in a fast-paced environment
Basic computer skills and familiarity with membership management systems
Passion for fitness and a commitment to promoting a healthy lifestyle
Availability to work flexible hours, including evenings and weekends
Team player with a positive attitude and a strong work ethic
Proficient in problem-solving and conflict resolution
Benefits
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Paid time off
Company
ComForCare Home Care (Raleigh, NC)
ComForCare is a premier provider of in-home care with locations in the U.S. and Canada. We help seniors live independently in their own home.
Founded in 2005Raleigh, North Carolina, US
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase