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Fallon Health · 9 hours ago

Office Coordinator-Summit Eldercare, Framingham/Grove St., Worcester

Framingham, MA

Full-time

Onsite

Entry Level

2+ years exp

Fallon Health is a company that cares, prioritizing members' needs with high-quality coordinated care. The SE Office Coordinator is responsible for all daily front office functions, including managing calls, maintaining transportation records, and ensuring effective communication within the office.

FitnessHealth CareMedical

H1B Sponsor Likely

Responsibilities

Greet participants and public with positive demeanor

Answer telephone calls; direct calls to appropriate staff; transcribe and convey messages

Open and sort incoming mail

Type general office correspondence; letters, memorandums, etc

Maintain and distribute faxes utilizing e-faxing

Call and fax all transportation changes to vendor

Maintain accurate arrival/departure time log

Notify all needed departments of transportation changes and cancellations

Log grievances and/or incidents into database for purpose of quality improvement

Responsible for scheduling all outside medical appointments as well as intakes, obtaining medical records and scheduling transportation if necessary

Maintaining the Electronic Health Record (EHR) utilizing NextGen ensuring that charts are current

Entering authorizations using QNXT

Scan all medical records from current and previous providers accurately and in a timely manner within the EHR

Works collaboratively and at the direction of the Supervisor on work plan and priorities, using established procedures to assure timely completion of assigned work in conformance with established departmental policies and standards

Qualification

Customer serviceOffice software proficiencyElectronic Health Record (EHR)QNXTNextGen

Required

High school graduate or equivalent

Access to reliable transportation to perform work throughout the PACE center's service area (30-mile radius) when needed

Willingness to occasionally assist other SE PACE centers either in person or remotely, as appropriate, when there is an opening or a gap in coverage

2 years of customer service, secretarial, or receptionist experience required (in a healthcare setting desirable)

Proficient in standard office software (Word, Excel, Outlook, Power Point) is a must

Excellent Customer service skills required

Company

Fallon Health

Founded in 1977, Fallon Health is a community-focused not-for-profit health care services organization based in Worcester, Massachusetts.

Founded in 1977

Worcester, Massachusetts, USA

1001-5000 employees

http://www.fchp.org

H1B Sponsorship

Fallon Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (8)

2024 (8)

2023 (5)

2022 (9)

2021 (7)

2020 (5)