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Motivosity · 3 weeks ago

Customer Account Executive

Lehi, UT

Full-time

Hybrid

Mid Level

3+ years exp

Motivosity is a recognized 'Best Place to Work' company, known for enhancing workplace happiness. The Customer Account Executive will focus on expanding and upselling existing customer accounts, collaborating closely with Customer Success Managers to drive growth and ensure customer satisfaction.

Employee BenefitsEnterprise SoftwareHuman ResourcesInformation TechnologySaaS

Responsibilities

Own expansion and upsell strategy for a large portfolio of existing Commercial and Mid-Market customer accounts

Partner closely with Customer Success Managers to identify growth opportunities based on customer goals, usage, and outcomes

Drive discovery conversations to understand customer needs and recommend additional products, features, or services

Build and maintain strong executive and stakeholder relationships within customer organizations

Develop and manage account expansion forecasts and pipeline within the CRM

Lead pricing, packaging, and contract expansion conversations through close

Collaborate cross-functionally with Customer Success, Sales, and Marketing teams to ensure a seamless customer experience

Create and nurture customer champions who advocate for broader adoption of Motivosity solutions

Qualification

Account ManagementConsultative SellingCRM Software ProficiencyUpsell StrategyNegotiation SkillsPositive PersonalityCommunication SkillsOrganizational Skills