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HealthStream · 2 weeks ago

Solution Executive, Credentialing

Nashville TN Corporate Office - Nashville, TN 37203

Full-time

Onsite

Mid, Senior Level

$101K/yr - $125K/yr

3+ years exp

HealthStream is a leading provider of healthcare workforce solutions, dedicated to enhancing the quality of healthcare. The Solution Executive, Credentialing will be responsible for selling payer credentialing and network management software solutions to health plan prospects, focusing on building relationships and meeting sales quotas.

E-LearningEnterprise SoftwareOnline PortalsSoftware

Culture & Values

Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training

The Solution Executive, Credentialing will be responsible for selling payer credentialing and network management software solutions, and possibly additional HealthStream solutions, to health plan prospects with a specific focus on our existing hospital customer base with owned/operated health plans within their system

The Solution Executive, Credentialing responds to inquiries from prospects, presents and demonstrates solutions, delivers proposals and pricing, and shares advice and best practices to ensure successful implementation of HealthStream Credentialing solutions

The Solution Executive, Credentialing seeks to align solutions with prospects’ objectives, build relationships and credibility with key stakeholders, and meet or exceed an assigned sales quota

This individual will have responsibility for the sales process for assigned solutions, including prospecting, lead follow-up, qualifying, positioning, demonstrations, presentations, objection handling, and contract negotiations through sale closure

Qualification

Sales experienceHealthcare software salesCRM tools (Salesforce)Industry knowledgeCommunicationPresentation skillsTeam playerProblem-solving

Required

Bachelor's degree in related area or equivalent combination of education and experience

Excellent communication skills and the ability to quickly develop relationships (internally and externally)

Team player with customer service orientation and positive attitude

High level of integrity and professionalism

Demonstrated history selling enterprise software solutions to senior level decision makers

Successful track record closing business remotely using technology

Experience working trade shows and conferences

Enthusiasm, initiative and ability to operate independently with limited oversight

Focus on exceeding expectations

Ability to travel up to 15 – 20%

Solid computer skills, including proficiency in Microsoft Windows and Office (Outlook, Word, Excel)

Familiarity with use of CRM tools (Salesforce)

Excellent written and verbal communication

Exceptional presentation skills with experience presenting to audiences of up to 20 individuals

Ability to solve practical problems and deal with variables where limited standardization exists

Ability to interpret a variety of instructions furnished in a variety of forms

Ability to present and demonstrate solutions in a way that is compelling & easy to understand

Ability to succeed in a team selling environment

Ability to support and model HealthStream's vision and values

Ability to communicate well with all levels of personnel

Ability to see to utilize computer and monitor

Ability to sit at a computer

Manual dexterity to manipulate keyboards and phones

Ability to speak in a clear and moderated voice

Standing, walking, lifting small objects (under 20 pounds) occasionally

Outcomes Focused - Being accountable for one's actions and work outputs as well as those of one's team and taking responsibility for resulting consequences

Communication & Positive Presence - Demonstrating a professional demeanor, generating confidence, and expressing thoughts, expectations, ideas, and intent effectively and appropriately

Building Relationships - Building respect among team members and with others in the organization; cooperating and working effectively with others in the pursuit of common goals

Critical Thinking - Using sound judgment and fact-based analysis to make decisions and develop solutions that meet organizational goals/objectives, while considering the implications to one's domain

Implementing Change - Effectively executing and monitoring the effects of organizational change within one's domain; encouraging others to embrace change

Continuous Improvement - Keeping an open mind; suggesting new ideas or ways of doing things in order to streamline processes, address inefficiencies, and increase client/customer satisfaction

Developing Others - Providing advice, training, and feedback to employees for the purpose of developing potential and enhancing performance

Managing Projects & Resources - Utilizing a structured approach to effectively track projects. Optimizing resources to meet project goals on time

Work Ethic - Setting high standards for one's own work and the work of team members; persevering toward objectives and achieving quantifiable results

Delegating & Motivating Others - Empowering others to take on new challenges and solve problems, while providing sufficient resources to support their efforts

Industry & Market Knowledge - Synthesizing in-depth knowledge of one's own industry and its major competitors in order to maximize results