AIG · 3 days ago
Liability Claims Adjuster
Atlanta, GA
Full-time
Onsite
New Grad, Entry LevelAIG is a global leader in commercial and personal insurance solutions, and they are seeking a Liability Claims Adjuster to manage a portfolio of lower-complexity Liability claims. The role involves handling claims from coverage enquiry through legal liability assessment and ensuring timely resolution while providing high standards of customer service.
BankingFinancial ServicesInsurance
Responsibilities
Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service
Working with the Team Manager to ensure effective vendor and litigation management on Complex claims within a personal allocation
Internal stakeholder communication where required
Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes
Contribute to maintenance of best practice procedures for Line of Business (LoB) Complex claims, consistent with global best practice
Demonstrate a basic standard of technical claims competence for handling moderate to lower complexity complex claims
Handle complex claims allocated within agreed level of authority limit
Timely, accurate and customer focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense
Effective communication of key Complex claims and LoB portfolio messages to internal Stakeholders
Financial control through consistent reserve and other financial transaction discipline
Accurate and consistent policy interpretation
Qualification
Required
Basic specialist knowledge in LoB technical claims topics
Policy language skills enabling accurate and consistent policy wording interpretation
A basic knowledge of legal / regulatory and litigation / procedural requirements for their line of business
Experience in effectively following up on recommendations from technical claims audits and continuous claim handling improvement
Good communication skills, both written & verbal
Time management – ability to manage & prioritize workload and diary management
Ability to contribute effectively within a team environment
Ability to work with claims stakeholders to effectively direct claims strategy
Benefits
A range of competitive benefits
Total Rewards Program
Benefits focused on your health, wellbeing and financial security
Professional development
Company
AIG
AIG is a global insurance company providing insurance products to support clients in business and in life.
Founded in 1919
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kelly Lafnitzegger
Executive Vice President and Chief Human Resources Officer
Charlie Fry
EVP, Reinsurance Purchasing and Risk Capital Optimization
Recent News
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