Trimble Inc. · 3 days ago
Customer Success Manager
Lake Oswego, OR
Full-time
Hybrid
Entry, Mid Level
$69K/yr - $95K/yr
2+ years expTrimble Inc. is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. They are seeking a Customer Success Manager to drive digital transformation in construction, focusing on the growth of existing enterprise accounts and engaging with industry leaders to adopt innovative solutions.
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Responsibilities
Champion Growth: Find, develop, and close high-impact contracts for software subscriptions and consulting services within an assigned enterprise customer base
Engagement and Thought Leadership: Build strong relationships through proactive, strategic engagement (calls, online or in person meetings, emails)
Account Stewardship and Growth:
Take full accountability for the stewardship, relationship health, revenue retention, renewals, and expansion of the assigned book of business
Proactively identify, track, and mitigate any risks that could lead to client relationship loss
In collaboration with the Account Manager, identify and support significant expansion opportunities
Report on key metrics, including recurring revenue retention and expansion results
Engage Executives: Gain access to and partner with senior management and C-suite decision-makers to align Trimble’s technology with their critical business goals
Master the Sales Cycle: Manage all aspects of the sales process, from lead qualification to closing, while utilizing advanced sales methodologies
Strategize for Success: Research and develop long-range territory plans and monitor sales data via CRM to contribute to future product and service planning
Qualification
Required
Minimum of 2 years in a mission-critical, client-facing software-as-a-solution (SaaS) role, such as Customer Success
Experience working with complex, multi-divisional, enterprise organizations
Experience collaborating with cross-functional teams (including Technical Support, Product, Account Management, and Marketing)
Superior verbal and written communication, presentation, and interpersonal skills (Consulting skills are essential)
Ability to understand and solve complicated problems with a strong sense of urgency and a solutions-oriented mindset
Capable of establishing credibility, motivating others, instilling accountability, and achieving results
Proactive in communication and collaboration across disciplines and teams to enhance overall effectiveness, while expertly communicating with diverse internal and external stakeholders
Preferred
2-4 years of customer-facing experience in a SaaS or enterprise software company is highly preferred
BA/BS degree preferred
Degree in Civil Engineering, GIS, Geography, Construction Management, or Transportation Engineering preferred
Benefits
Medical
Dental
Vision
Life
Disability
Time off plans
Retirement plans
Tax savings plans for health, dependent care and commuter expenses
Paid Parental Leave
Employee Stock Purchase Plan
Company
Trimble Inc.
Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done.
10001+ employees
H1B Sponsorship
Trimble Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (62)
2024 (61)
2023 (43)
2022 (52)
2021 (51)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$1.02BKey Investors
Bank of America
2022-12-30Post Ipo Debt· $1B
2002-01-15Post Ipo Equity· $19.2M
1990-07-27IPO
Leadership Team
Robert Painter
Chief Executive Officer
Phillip Sawarynski
Chief Financial Officer
Recent News
Benzinga.com
2026-01-13
2026-01-06
2026-01-06
Company data provided by crunchbase