Uber · 21 hours ago
Senior Program Manager, Tech- Multilingual AI
Sunnyvale, CA
Full-time
Onsite
Senior Level
$162K/yr - $180K/yr
5+ years expUber AI Solutions is seeking an Operations and Delivery Program Manager to lead localization operations and client delivery across translation, transcription, and transliteration services. The role involves defining and executing the team's mission to optimize processes and resources while strengthening client relationships and ensuring operational excellence.
LogisticsMobile AppsRide SharingSoftwareTransportation
Responsibilities
Lead end-to-end operations and delivery programs for translation, transcription, and transliteration projects
Define and execute operational strategies that align with Uber AI Solutions' goals for scalability, quality, and cost efficiency
Build and maintain strong client relationships, ensuring delivery excellence and satisfaction
Collaborate cross-functionally with L10n, ML, Development, Supply, Sales, Tech, and Legal teams
Identify opportunities to streamline workflows and drive automation or process improvements using internal and external tools
Monitor key performance metrics (quality, cost, turnaround time) and lead continuous improvement initiatives
Oversee vendor and resource management to ensure scalability and consistent quality
Ensure adherence to project timelines, compliance standards, and client expectations
Qualification
Required
5+ years of experience in localization operations, program management, or AI/ML delivery environments
Bachelors Degree
Proven success managing end-to-end localization or language service delivery programs
Strong understanding of translation, transcription, and transliteration workflows
Experience working cross-functionally with engineering, ML, and operations teams
Excellent communication, stakeholder/clients management, and leadership skills
Ability to balance strategic planning with hands-on execution in fast-paced environments
Experience managing budgets, optimizing resources, and driving cost efficiency and quality improvement
Familiarity with language technology platforms, automation tools, and AI-driven localization solutions
Preferred
2+ years of experience with transcription, STT models, or speech recognition technologies in the high-tech industry, preferably on the client side
Ability to speak two or more languages
Benefits
Participate in Uber's bonus program
May be offered an equity award & other types of comp
Various benefits
Company
Uber
Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.
10001+ employees
H1B Sponsorship
Uber has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (830)
2024 (796)
2023 (684)
2022 (954)
2021 (750)
2020 (638)
Funding
Current Stage
Public CompanyTotal Funding
$35.56BKey Investors
William AckmanPayPalToyota Motor
2025-09-08Post Ipo Debt· $2.25B
2025-05-13Post Ipo Debt· $1B
2025-01-01Post Ipo Equity· $2.3B
Leadership Team
Dara Khosrowshahi
CEO
Prashanth Mahendra -Rajah
Chief Financial Officer
Recent News
2026-01-08
2026-01-08
The Philadelphia Inquirer
2026-01-08
Company data provided by crunchbase