Wireless Vision · 2 months ago
Market Learning Center Manager
Tinley Park, Illinois
Full-time
Onsite
Entry, Mid Level
$47K/yr - $52K/yr
2+ years expWireless Vision is a T-Mobile Premium Retailer seeking a Market Learning Center Manager. In this role, you will drive sales and training results by coaching and developing your team and new hires to exceed goals.
Service IndustryTelecommunicationsWired Telecommunications
Responsibilities
Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory
Ensure the new hire experience is world class for your market learning center by support new hires participating in virtual training classes
Manage all aspects of retail including hiring, training, operations, marketing, loss prevention, P&L and team leadership
Ensure all I-9 and new hire paperwork is completed within Federal and company guidelines
Responsible for execution and attainment of T-Mobile and Wireless Vision brand and operational standards
Recruit, interview and hire A-Player talent for the organization on an on-going basis
Motivate, encourage, coach, develop, lead and train a winning sales team
Complete follow-up with each new hire on content learned daily
Administer daily quizzes to new hires to validate knowledge retention and complete final certification of sales behaviors
Roleplay and practice selling skills with new hires
Provide feedback to DSOMs and Virtual Trainers on new hire competencies and participation
Qualification
Required
Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory
Ensure the new hire experience is world class for your market learning center by support new hires participating in virtual training classes
Manage all aspects of retail including hiring, training, operations, marketing, loss prevention, P&L and team leadership
Ensure all I-9 and new hire paperwork is completed within Federal and company guidelines
Responsible for execution and attainment of T-Mobile and Wireless Vision brand and operational standards
Recruit, interview and hire A-Player talent for the organization on an on-going basis
Motivate, encourage, coach, develop, lead and train a winning sales team
Complete follow-up with each new hire on content learned daily
Administer daily quizzes to new hires to validate knowledge retention and complete final certification of sales behaviors
Roleplay and practice selling skills with new hires
Provide feedback to DSOMs and Virtual Trainers on new hire competencies and participation
2+ years of retail or related leadership experience
Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business
Competencies in Competent in customer focus, change & innovation, strategic thinking, relationship building and influencing, talent management and inspirational leadership
Excellent, coaching, teaching and selling skills
Ability to leverage interpersonal skills by building trust and communicating effectively
Ability to provide strategic feedback virtual training team and field leadership on necessary changes to enhance training experience for new hires
Benefits
Competitive paid time-off program.
Medical, dental and vision benefits.
Phone service discounts.
Development and growth opportunities.
Company
Wireless Vision
Wireless Vision’s mission is to provide customers with the best sales and service in the wireless Telecommunications industry.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Gemspring CapitalGauge Capital
2021-01-06Private Equity
2015-08-03Series Unknown
Leadership Team
S. Byrne Doyle Jr.
Chief Operating Officer
Craig Fielder
Talent Acquisition Partner
Recent News
2023-09-18
Company data provided by crunchbase