Associated Asset Management (AAM) · 4 weeks ago
Onsite Community Manager
Summerville, SC
Full-time
Onsite
Mid LevelAssociated Asset Management (AAM) is focused on community management and customer service. The Onsite Community Manager will oversee association operations, ensuring compliance with laws while enhancing community life through various programs and events.
Management Consulting
Responsibilities
In conjunction with the Board of Directors, manage the business of the association to maintain property values, foster positive owner/resident relations and quality of life for all Association members
Utilizing exceptional leadership and interpersonal skills to develop a strong working relationship with community board members, committee members and owners
Recommends and implements procedures that ensure compliance with federal, state and local laws regarding community association management and ensures compliance with state disclosure requirements for resale buyers
Performs community tours as required in conjunction with the community governing documents and AAM’s management contract, tracks community non-compliance issues, sends appropriate notices and follows established fine and collection policies established by the Board
Manages architectural control process ensuring compliance with established Design Guidelines and policies for Design Review, responsible for all communication with owners regarding compliance matters
Plans, organizes and assists the Board in conducting Board and annual membership meetings, prepare and provide board packages and provide required notification of meetings
Reviews monthly financials and submits A/P to the management company
Establishes, drafts, executes and supervises community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices
Secures competitive contract bids, presents comparative bid reviews, supervises and ensures compliance of all executed contract terms and conditions and oversees community and contractor liability insurance requirements
Supervises on-site association staff, chairs staff meetings, communicates and coordinates management activities
Reviews incident reports, responds and implements timely solutions accordingly
Identify, coordinate and market all community events, programs and services
Establish partnership with and serve as liaison to The Gallery Sports Club
Plan, coordinate and implement resident programs, classes and special community-wide events. Secure all entertainment, food, decorations, and items necessary to carryout events. In planning, solicits input and involvement from residents to stimulate participation and awareness of the robust and facilitated lifestyle opportunities available
Assist residents, Chartered Clubs/Special Interest Groups, and community organizations in the scheduling of Association facilities, to include program and room requirements, coordination with other Association departments and arrangements for the collection of fees as applicable
Create and implement fitness/wellness programs and community special events. Assess overall success of programming and special events through focus groups, evaluations and community surveys
Work with residents to assist in the establishment of Chartered Clubs/Special Interest Groups. Provides assistance in the application for charter process, assignment of facility space, development and promotion of programs, file maintenance and acts as a general overseer
Develop an active volunteer program among residents, providing for both promotion and recognition
Prepare for and host New Resident Orientation presentations to ensure adequate promotion and community participation
Attend Board of Directors meetings, club and committee meetings as required
Accountable for individual performance, the work of others, equipment, supplies, product quality and safety
Perform all other duties as directed
Qualification
Required
In-depth knowledge of Governing Documents (CC&Rs)
Maintaining compliance with all applicable State, City and County laws and regulations
Exceptional leadership and interpersonal skills
Ability to develop a strong working relationship with community board members, committee members and owners
Recommends and implements procedures that ensure compliance with federal, state and local laws regarding community association management
Ensures compliance with state disclosure requirements for resale buyers
Performs community tours as required
Tracks community non-compliance issues
Sends appropriate notices and follows established fine and collection policies established by the Board
Manages architectural control process ensuring compliance with established Design Guidelines and policies for Design Review
Responsible for all communication with owners regarding compliance matters
Plans, organizes and assists the Board in conducting Board and annual membership meetings
Prepares and provides board packages and provides required notification of meetings
Reviews monthly financials and submits A/P to the management company
Establishes, drafts, executes and supervises community annual budget
Manages capital improvements
Reviews monthly financial statements
Prepares variance reporting
Monitors community A/P, delinquent accounts
Approves and codes all vendor invoices
Secures competitive contract bids
Presents comparative bid reviews
Supervises and ensures compliance of all executed contract terms and conditions
Oversees community and contractor liability insurance requirements
Supervises on-site association staff
Chairs staff meetings
Communicates and coordinates management activities
Reviews incident reports
Responds and implements timely solutions accordingly
Identifies, coordinates and markets all community events, programs and services
Establishes partnership with and serves as liaison to The Gallery Sports Club
Plans, coordinates and implements resident programs, classes and special community-wide events
Secures all entertainment, food, decorations, and items necessary to carryout events
Solicits input and involvement from residents to stimulate participation and awareness of the robust and facilitated lifestyle opportunities available
Assists residents, Chartered Clubs/Special Interest Groups, and community organizations in the scheduling of Association facilities
Creates and implements fitness/wellness programs and community special events
Assesses overall success of programming and special events through focus groups, evaluations and community surveys
Works with residents to assist in the establishment of Chartered Clubs/Special Interest Groups
Provides assistance in the application for charter process, assignment of facility space, development and promotion of programs, file maintenance and acts as a general overseer
Develops an active volunteer program among residents, providing for both promotion and recognition
Prepares for and hosts New Resident Orientation presentations
Attends Board of Directors meetings, club and committee meetings as required
Accountable for individual performance, the work of others, equipment, supplies, product quality and safety
Performs all other duties as directed
Highly effective interpersonal skills
Problem solving abilities
Advanced communication skills
Outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression
Demonstrated ability to lead people and get results through others
Computer efficiency with respect to database software, internet and website portals, point of sale system, registration processes, policies and procedures, equipment, material and products
Possess a high level of energy, initiative, enthusiasm, cooperation and exercise good judgment and discretion
Time Management: the ability to organize and manage multiple priorities
Very high attention to detail
Company
Associated Asset Management (AAM)
AAM is one of America’s most-respected Homeowner Association (HOA) management companies.
Founded in 1990
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Laura Ziff
CEO
Company data provided by crunchbase