Reunion Marketing ยท 3 weeks ago
Chief Client Experience Officer
Reunion Marketing is seeking a Chief Client Experience Officer who will guide the full client journey and strengthen executive partnerships. The role involves leading high-impact conversations, championing client retention and growth, and ensuring that the largest clients feel supported and inspired to grow with the company.
AdvertisingConsultingContent MarketingMarketingSEMSEOSocial Media
Responsibilities
Lead the full client experience strategy
Strengthen executive-level relationships and strategic partnerships
Serve as the senior sponsor for major, enterprise, and growth accounts
Champion retention, renewal, and net revenue growth
Influence internal priorities to ensure clients win
Bring clarity, confidence, and direction to leadership teams
Qualification
Required
Builds relationships naturally and confidently
Enjoys leading high-impact conversations with executives
Is persuasive, articulate, and credible in the boardroom
Thrives on momentum, visibility, and responsibility
Prefers forward motion over bureaucracy
Inspires teams rather than micromanages them
Leadership presence
Strategic influence
Executive maturity
Ability to create trust that leads to growth