Safelite · 9 hours ago
Configuration Engineer
Columbus, OH
Full-time
Onsite
Mid Level
4+ years expSafelite is an auto glass company that aims to provide a fulfilling career for its employees. The Configuration Engineer position focuses on end user deployment configurations and support, specifically managing the MDM infrastructure and ensuring effective software deployment across devices.
Automotive
Responsibilities
Mobile device/other management using Workspace One, including profile/device profile configuration and auditing the settings to ensure
Coordinate and deploy applications ensuring all devices receive the updates based on the active users in the system
Collaborate with other teams and vendors to develop and implement new solutions to meet business requirements, Documentation
Ensure project completion by assessing and engaging additional support teams including but not limited to internal areas as well as 3rd Parties
Level 3 support of the mobile tickets
Create and maintain technical documentation and training materials where needed
Provide after hours support as needed
Performs other duties as assigned
Complies with all policies and standards
Qualification
Required
Bachelor's Degree in Information Technology or equivalent experience
4-6 years Mobile Device Support
1-3 years customer service experience
4-6 years experience providing application support in complex business environments, including a mix of SaaS, Hybrid and On-premise installations
1-3 years experience working in business critical environments
Excellent verbal and written communication skills (High proficiency)
Proven troubleshooting abilities (High proficiency)
Passion for investigating and solving customer problems, using advanced diagnostic and troubleshooting skills / toolsets (High proficiency)
SaaS platform integration / interface / API troubleshooting (Medium proficiency)
Experience in administering AWS / Azure cloud platforms (Medium proficiency)
Proficiency / certified in Enterprise Mobility Management Toolsets (e.g. AirWatch, InTune, XenMobile) (Medium proficiency)
Microsoft 365 Teamwork Administrator Associate Certification (Medium proficiency)
CompTIA Cloud + (Medium proficiency)
Proficiency / certified in Endpoint Platform Management and Packaging Toolsets (e.g. SCCM, InTune, Altiris) (Medium proficiency)
Proficiency / certified in VDI troubleshooting skills (e.g. XenDesktop, VMware Horizon) (Medium proficiency)
Benefits
401(k) plan with company matching
Medical coverage plans customized to suit your needs
Paid time off (PTO) programs
Company holidays
Paid volunteer days
Up to $5,250 in tuition reimbursement per year.
Company
Safelite
We’re the auto glass experts. Since 1947, we’ve helped people get back to driving safely.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Anne Ritchey
Senior Vice President, Chief Technology Officer
Doug Herron
Chief Financial Officer
Recent News
2025-09-15
2025-07-28
Seattle TechFlash
2025-04-12
Company data provided by crunchbase