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Boost Mobile · 2 weeks ago

Business Operations Analyst III - Retail Training Optimization

Littleton, CO

Full-time

Onsite

Mid Level

$63K/yr - $90K/yr

4+ years exp

EchoStar is reimagining the future of connectivity with its diverse brands including Boost Mobile. The Business Operations Analyst III role focuses on analyzing and optimizing retail training programs through data-driven insights, while maintaining training dashboards and supporting reporting needs.

ElectronicsMobileTelecommunications

No H1B

Responsibilities

Analyze Training Program Effectiveness: Evaluate the performance and impact of retail training programs using data-driven insights, feedback, and KPIs to identify opportunities for improvement and optimization

Generate Actionable Insights: Translate qualitative and quantitative data from training assessments, field feedback, and performance metrics into clear, actionable recommendations for program enhancements

Maintain Training Dashboards & Validate Data Accuracy: Manage and update training dashboards to ensure consistent visibility into program performance, while validating data inputs to maintain accuracy, integrity, and reliability for reporting and decision-making

Support Ad Hoc Reporting Needs: Respond to varying reporting and data requests from stakeholders, delivering timely and accurate insights that support evolving business priorities and strategic initiatives

Qualification

Data AnalyticsGoogle SheetsGoogle Apps ScriptSQLData VisualizationProblem-solvingOrganizational SkillsCommunication Skills

Required

Bachelor's degree in Data Analytics, Business Intelligence, Information Systems, or a related field; or 4+ years of relevant experience in training analytics, business intelligence, or a similar data-driven role

Proficiency in Google Sheets, including advanced formulas and dashboard creation

Hands-on experience with Google Apps Script for automation, reporting, and workflow optimization

Solid working knowledge of SQL, with specific experience in Microsoft SQL Server environments

Familiarity with data visualization tools such as Looker Studio, Power BI, or Tableau

Strong problem-solving skills with the ability to assess complex business challenges and develop actionable, data-driven solutions

Excellent organizational and project management abilities to manage multiple priorities while ensuring alignment with business goals

Effective communicator with the ability to translate data into compelling insights and narratives for both technical and non-technical audiences