National Car Rental · 1 week ago
Customer Service - Greeter - Rochester Airport
Rochester, NY
Full-time
Onsite
Entry Level
$16/hr - $16/hr
1+ years expNational Car Rental, part of Enterprise Mobility, is a leading provider of mobility solutions, and they are seeking a Greeter to provide superior customer service during the rental car process. The Greeter will welcome customers, assist with inquiries, and ensure a smooth rental experience at the Rochester Airport.
LeisureRentalTransportation
No H1B
Responsibilities
Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply
Welcome members to the facility when they exit the bus or arrive on the lot
Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
Assist members with questions and concerns to minimize counter visits
Communicate customer service issues to management
Ensure that hangtag information is completed correctly
Maintain clean low mileage fleet mix requirements
Maintain Emerald Aisle for cleanliness
Thank member for their business
Provide upgraded vehicles on request
Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers
Qualification
Required
High School Diploma or G.E.D. required
Must be at least 18 years old
Must have a minimum of 1 year prior customer service retail or administrative support experience
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
No drug or alcohol-related convictions on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Benefits
Paid time off
Employee discount
Retirement savings plan
Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)
Life Insurance
Training and development
Company
National Car Rental
National Car Rental is a rental car company that serves the daily rental needs of the frequent airport traveler.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown1997-02-01Acquired
Recent News
2025-10-28
Research and Markets
2025-04-18
2025-04-02
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