Erlanger · 1 week ago
Patient Service Representative - Employee Health - Full-Time
Chattanooga, TN
Full-time
Onsite
Mid Level
3+ years expErlanger is a healthcare provider seeking a Patient Service Representative for their Employee Health Clinic. The role involves providing patient and customer service support, coordinating care, and managing patient interactions within the clinic's business office.
Hospital & Health Care
Responsibilities
Provides a variety of patient and customer service-related activities within the Employee Health Clinic and its business office
Is trained and assigned (as per their role and responsibilities) to coordinate care for patients and is trained and assigned to support patients/families/caregivers in self-management, self-efficacy and behavior change
Is trained and assigned (as per their role and responsibilities) to manage the practices’ patient population
Participates in the practice’s quality improvement process and performance evaluation
Provides a variety of patient and customer service related activities within the Business Office
These activities include but are not limited to greeting patients and the public, answering and screening telephone calls, scheduling patient appointments, checking patients in, checking patients out, preparing the medical record, and serving as the liaison between the patient and medical support staff
Performs general office duties such as data entry, filing, balancing charges and collections at the end of each day
Performs some account receivables, billing and insurance functions and any other duties as directed
Performs any other duties as directed
Qualification
Required
High School diploma or equivalent
Minimum 3 years in a physician office setting
Previous experience with appointment scheduling, patient registration, data entry, cash box, filing, phone system and deposits
Computer experience, preferably with IDX software
Experienced in obtaining referrals, pre-authorizations, pre-certification, etc
Preferred
Physician billing, CPT and ICD-9 coding, insurance processing collection experience preferred
Company
Erlanger
Erlanger, named among "America's Best Hospitals" by U.S.
5001-10000 employees
H1B Sponsorship
Erlanger has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Angel Moore, Esq.
CEO, Erlanger CHC's & Erlanger Health System Vice President Population Health
Stephanie Boynton
VP/CEO Erlanger Bledsoe/SVED and EWCH
Company data provided by crunchbase