CRH Healthcare, LLC · 1 day ago
Front Desk Receptionist – California, MD
CRH Healthcare is a leading urgent care operator in the state of Maryland, and they are seeking a Front Desk Receptionist to provide excellent customer service to patients and clerical support to clinical staff. The role involves being the first point of contact for patients, managing check-ins, and maintaining a welcoming environment in the clinic.
Responsibilities
Promptly greet patients and visitors in the waiting area in a friendly and helpful manner
Check in patients, verify insurances, update necessary patient information in the system, and collect copay
Serve as a patient advocate to provide world-class care in coordination with clinical staff and providers
Promptly answer incoming phone calls
Maintain a neat and orderly waiting room
Assist patients with ambulatory difficulties, including obtaining wheelchairs and provide assistance with walking
Responsible for opening and closing clinic procedures and reporting
Perform additional clerical duties as necessary
Qualification
Required
High school diploma or equivalent
Minimum of one (1) year of reception/front desk experience (coordinator, receptionist, clerk, agent, specialist, etc.)
Ability to work up to 12-hour shifts during the week or weekend as needed
Ability to escort or transport patients by wheelchair or stretcher when needed
Detail-oriented with excellent interpersonal communication skills
Basic computer skills including familiarity with electronic medical records
Types 25 words per minute
Preferred
Customer service experience in a healthcare outpatient setting preferred
Benefits
On-the-job Training
Employee flat-rate medical services at CRH-affiliated clinics
Medical, Dental, Vision Insurance
401(K) Match
Flexible Work Schedules
Generous PTO Plan
Employee Assistance Program
Complimentary Financial Planning
Collaborative Work Environment
Growth Opportunities
Annual Merit Increases
Employee Referral Bonuses
Company
CRH Healthcare, LLC
CRH Healthcare, based in Atlanta, is a consumer- and quality-focused urgent care industry leader that helps patients Get in. Get out.
Funding
Current Stage
Late StageTotal Funding
unknown2018-12-19Acquired
Recent News
Columbus Regional Health
2023-12-27
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