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TOK Commercial · 2 weeks ago

Front Desk Administrative Assistant

Boise, ID

Full-time

Onsite

Mid Level

3+ years exp

TOK Commercial is a leading commercial real estate firm in Idaho, known for being one of the Best Places to Work for eighteen consecutive years. They are seeking a Front Desk Administrative Assistant to manage front desk operations, provide exceptional customer service, and support various departments within the company.

Real Estate

Responsibilities

Responsible for closing the office at 5:00 pm each business day

Provide legendary customer service to all, whether greeting someone in person, answering the multi-line phone and messaging system, or responding to written queries

Maintain appearance of TOK lobby, conference rooms, and kitchen area used by all employees and frequented by guests

Collect and sort incoming mail. Deposit outgoing mail each afternoon

Submit courier requests, distribute courier receipts as needed, and ensure picked up by end of the day

Process all outgoing FedEx requests

Provide administrative support to various departments including Marketing, Brokerage, Property Management, and other Corporate Services as needed

Assist the Office Manager with tasks as needed, including office management tasks, event preparation, and planning

Manage large company mailings

Assist Accounting with processing receipt of invoices

Assist with tenant and vendor certificate of insurance process

Monitor office and kitchen supplies

Provide reliable and predictable attendance

Administrative support duties as assigned by Management

Qualification

Administrative support experienceMicrosoft WordMicrosoft ExcelMicrosoft OutlookAttention to detailVerbal communicationWritten communicationProfessionalismCustomer serviceTeam player

Required

3 years minimum experience as administrative support in a high-volume office

High School Diploma or equivalent required

Strong attention to detail with the ability to be the face of the company throughout the day

Ability to effectively communicate both verbally and in writing

Demonstrate proficient skill in the use of office equipment

Demonstrate proficient skill in Microsoft Word, Excel, and Outlook

Demonstrate the ability to maintain professional relationships with customers and staff while providing high levels of service by responding to issues, requests, or concerns in a timely manner

Ability to successfully function as a team player while engaging in self-directed resourcefulness

Ability to remain professional while occasionally working in stressful situations

Must be able to remain in a stationary position at least 50% of the time, occasionally move about the office to access necessary materials, and operate a computer and other office machinery

Must be able to effectively communicate with clients and team members, as well as be able to interpret instructions and exchange accurate information

Must have sufficient visual and mental perception, which allows the employee to comprehend written work requirements, and determine necessary actions required to meet the finished product standards

Must be able to lift and carry objects up to 30 pounds and work in an office environment that may require walking, bending, stooping, kneeling, crouching, and sitting for long periods of time