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Carnegie Mellon University · 3 weeks ago

Assistant Director of Learning Support Programs for Success Coaching – Student Academic Success Center - Office of the Provost

Pittsburgh, PA

Full-time

Onsite

Mid, Senior Level

3+ years exp

Carnegie Mellon University is seeking an Assistant Director of Learning Support Programs for Success Coaching within the Student Academic Success Center. This role focuses on delivering academic skill support through coaching and mentoring, developing training programs for peer coaches, and coordinating resources to enhance student learning experiences.

EducationHigher EducationUniversities

Growth Opportunities

No H1B

Responsibilities

Reimagine the Student Academic Success Center’s student success coaching program, including: developing a comprehensive training, supervision, and evaluation of 15-20 student coaches; design and coordinate the consultation model as the front door to the Student Academic Success Center in order to match students with the resources that best meet their needs lead a data informed decision making process about level of individual and small group success support each semester and most effective modality,; outreach to campus partners regarding the training of campus peer educators in primary approaches for success coaching

Responsible for the development of relevant, refreshed content for workshops and classroom sessions to include: best practices of establishing learning objectives; engaging content creation marketing; training teams to effectively present; and managing assessment measures and attendance

Convene a working group of campus partners to design and implement an opportunity for students to engage in and learn new approaches to their studies when facing academic challenges and/or returning from leave

Partner on the development of three student staff training courses be a course instructor and contribute to ongoing student staff team development; support the infrastructure of learning support service delivery, including, onboarding and orientation of student learning staff; creating and maintaining Canvas sites related to all Learning Support student staff

Administrative support of Academic Coaching portfolio, including the timecard process and approval in Workday; meeting reminders; attendance tracking, etc.; collaborate with Success Operations Team to implement processes and procedures related to registration, data gathering, and ongoing, summative assessment protocols for programs under purview

Actively engage in service to the University community as evidenced by committee participation and volunteering at university-wide events and initiatives that provide both professional and personal development while engaging in the life of the university

Qualification

Academic CoachingWorkshop DevelopmentPeer Educator TrainingData-Informed Decision MakingCommunication SkillsOrganizational SkillsCollaboration SkillsMentoringLeadership