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Sentara Health · 1 day ago

IT System Analyst

Virginia Beach, VA

Full-time

Onsite

Mid Level

$61K/yr - $102K/yr

3+ years exp

Sentara Health is a healthcare organization seeking an IT System Analyst to support and optimize their software applications. The role involves analyzing business and clinical needs, managing software upgrades, and providing on-call support for application issues.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements

Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses

Possesses in-depth business / clinical and application knowledge and experience

Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications

Develops system test plans and performs testing of software upgrades and patches

Maintains a record of test progress and test results

Responsible for problem, incident, and change management and service requests

Provides daily on-call support to the customer base for application-related issues

Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs

Responsible for the communication of software issues, requirements, upgrades, and enhancements

Oversees smaller-sized projects or components of projects

Coordinates implementation or project planning around software application releases

Qualification

ServiceNow ITSMIncident ManagementChange ManagementWorkflow AssessmentCross-functional Collaboration

Required

3 years of relevant experience with a degree

5+ years of relevant experience without a degree

Experience managing incidents, problems, changes, and service requests

Collaborates cross-functionally with IT and end users

Supports smaller projects or application release implementations

Preferred

Bachelor's Degree

Hands-on experience with ServiceNow ITSM procurement processes

Benefits

Medical, Dental, Vision plans

Adoption, Fertility and Surrogacy Reimbursement up to $10,000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term, Short-Term Disability, and Critical Illness plans

Life Insurance

401k/403B with Employer Match

Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

Student Debt Pay Down – $10,000

Reimbursement for certifications and free access to complete CEUs and professional development

Pet Insurance

Legal Resources Plan

Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Company

Sentara Health

Glassdoor3.7

Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission - "we improve health every day." Sentara is one of the largest health systems in the U.S.

Founded in 1988

Hampton Roads, VA, US

10001+ employees

http://www.sentara.com

H1B Sponsorship

Sentara Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (30)

2024 (7)

2023 (1)