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Bob's Discount Furniture · 2 hours ago

Sales Associate - Guest Experience Specialist

Villa Park, IL

Full-time

Onsite

New Grad, Entry Level

$15/hr - $15/hr

Bob's Discount Furniture is a leading player in the retail industry, seeking Retail Guest Experience Specialists to drive customer satisfaction. The role involves engaging customers, assisting with their interior design needs, and providing exceptional service in a team-oriented environment.

FurnitureHome Decor

Responsibilities

Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision become a reality

Provide world class customer service and offer customers an unforgettable shopping experience

Build rapport with clients, earning their business through your ability to demonstrate exceptional product knowledge, strong interpersonal skills, and excellent listening skills

Develop and maintain a customer base through networking and client follow up to ensure customer satisfaction before and after the sale

Generating sales through a low pressure consultative approach

Qualification

Listening skillsInterpersonal skillsCommunication skillsSales experienceOrganizational skillsBilingualNetworkingBasic computer skillsTeamwork

Required

Energetic, self-motivated sales professional with exceptional interpersonal, listening and communication skills

Ability to network and build relationships with customers

Competitive, goal oriented nature with the ability to work well in a team environment

Flexibility to work a 5 day retail schedule that includes nights, weekends (both Saturdays and Sundays for Full Time, either / or for Part Time), and most holidays

Basic computer skills

Strong organizational skills