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LMCU · 2 days ago

Branch Manager I - Troy

Troy, MI

Full-time

Onsite

Mid Level

3+ years exp

LMCU is a credit union that values its employees and seeks a Branch Manager I to lead a branch towards growth and excellence in service. The Branch Manager will drive employee development, manage budgets, ensure compliance, and foster relationships with community and business partners.

BankingFinanceFinancial ServicesNon Profit

Responsibilities

Responsible for Credit Union Branch growth and employee development

Aligns talent to Retail business objectives by owning the employee Performance Management Process, documenting and addressing employee performance issues, and holding the team accountable for branch goals. Engages, encourages, and rewards team member performance

Facilitates the Career Development Planning Process to ensure technical expertise and leadership excellence of branch staff. Provides tools and guidance to foster individual development

Forecasts and manages branch-level budgets. Tracks and addresses budget line item trends

Demonstrates lending expertise when underwriting consumer loans

Partners with Business Development Manager to develop, plan, and implement sales efforts to build relationships and establish rapport with both community and business partners

Evaluates branch growth efforts and creates action plans based on analysis of sales metric data and targets

Monitors all branch activities to ensure adherence to and compliance with all applicable federal and state laws, regulations, and guidance, CU policies and procedures, and completion of required training

Champions the change management process. Identifies opportunities for continuous improvement and barriers to improving business processes. Influences others and supports company-wide projects and initiatives through collaboration to drive results

Qualification

Branch managementLending expertiseSales targets achievementLeadership capabilitiesRegulatory compliancePerformance managementCoaching skillsBudget managementCareer development facilitationNotary certificationNMLS registrationMichigan insurance licenseCommunication skillsTeam collaborationCustomer focus

Required

3-5 years of similar or related experience, including preparatory experience preferred

A two-year college degree or completion of a specialized course of study at a business or trade school equivalent to approximately 64 credit hours

Michigan Resident Producer Credit Insurance License required for all Michigan-based employees. External candidates without current licensure must successfully complete the licensing examination and provide proof of certification within 90 days of hire

Registered through NMLS and notary certification as required

Extensive knowledge of LMCU products and services, especially related to both consumer and business accounts and loans

Proven ability to meet sales targets and contribute to branch goals in a fast-paced, customer-focused environment

Strong leadership and mentorship capabilities, with a track record of coaching peers and building collaborative team environments