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Barkbus · 2 weeks ago

Associate, People Business Partner

Phoenix, AZ

Full-time

Onsite

Entry, Mid Level

$75K/yr - $85K/yr

2+ years exp

Barkbus is the nation's premier mobile dog grooming company, and they are seeking an Associate, People Business Partner to support their hourly non-exempt workforce. This role involves executing people programs, responding to employee needs, and ensuring consistent people practices across the field.

ConsumerMobilePet

Responsibilities

Own the execution of core People programs, including benefits administration, leaves of absence, accommodations, workers’ compensation, and injury reporting, ensuring accuracy, timeliness, and adherence to SOPs and policies

Track, document, and support employee relations matters, maintaining accurate records, timely follow-up, and alignment with company policies and employment practices

Partner with people managers to provide guidance, documentation support, and preparation for conversations related to performance, feedback, attendance, and development

Ensure People policies are applied consistently and practically for groomers, balancing operational realities with business needs

Serve as a key liaison between the People team, Operations, and Pet Stylists, enabling clear, consistent communication and alignment

Act as a trusted, day-to-day resource for Pet Stylists in the field, helping them feel supported, informed, and heard

Support engagement, retention, and well-being initiatives for Pet Stylists, contributing insights informed by real-time field experience

Identify, document, and analyze trends, recurring questions, and pain points to inform improvements to policies, training, and employee resources

Champion Barkbus’s values in every interaction, fostering a culture of empathetic accountability, fairness, and consistency

Communicate clearly, professionally, and accessibly with a predominantly hourly workforce in a fast-paced, high-volume environment

Partner closely with the Manager, People Business Partner to continuously improve the groomer experience and People processes

Qualification

HRBP experienceU.S. labor lawsBenefits administrationEmotional intelligenceCommunication skillsPeople operationsHigh-volume workforce supportJudgmentDiscretionTailored messaging

Required

2-4 years of experience in HRBP, People Operations or a similar role supporting hourly, non-exempt employees

Working knowledge of U.S. federal and state labor laws, with the ability to apply them effectively in real-world employee situations; experience navigating California labor laws strongly preferred

Experience supporting a high-volume, non-exempt workforce (100+ employees) without sacrificing quality or care

High emotional intelligence, strong judgment, and the ability to navigate sensitive situations with discretion

Thoughtful communicator who can tailor messaging to non-exempt employees, managers, and cross-functional partners

A people and dog lover who is energized by supporting frontline teams