Cushman & Wakefield · 3 weeks ago
Facilities Coordinator
United States
Full-time
Remote
Entry Level
$23.58/hr - $27.74/hr
1+ years expCushman & Wakefield is a leading global real estate services firm, and they are seeking a Facilities Coordinator to assist the facility management team. This role involves ensuring successful service delivery of client facility needs, supporting operational activities, and maintaining client relationships.
CommercialCommercial Real EstateConsultingLeasingLegalProperty Management
Responsibilities
Provide general overall facility management services, including continuous monitoring of office/facility
Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery
Follow up with clients to ensure customer satisfaction
Respond to all facility inquiries and complaints, assess problems and take necessary corrective action
Remain knowledgeable regarding all operational aspects of building systems and safety procedures
Coordinate with outside contractors for service and repairs of equipment
Schedule and manage repairs, maintenance, minor works, and other work requests, tracking to completion
Create work orders and assign to engineering staff, subcontractors, and vendors; report on open and closed work orders
Request, review, and submit work orders, bids, and proposals from vendors
Verify final invoice pricing and process payments in a timely manner; manage purchase orders and vendor payments using finance systems
Assist in procurement of vendors and services as required; monitor and assess vendor performance
Train vendors on work order and billing procedures
Manage complex work orders such as environmental issues and disaster recovery
Communicate frequently with client, landlords, and vendors to resolve issues and provide project status updates
Provide process and procedures training and direction to new associates
Coordinate special events, meetings, and conference facilities in support of client
Assist with measuring and reporting key performance indicators against service level agreements; ensure KPI compliance
Provide facilities helpdesk services and monitor workflow for all facilities cases to ensure consistent quality of service
Update and maintain accurate records and official documentation for the site(s), including web pages as needed
Seek ways to constantly reduce costs and improve operational standards
Qualification
Required
High school diploma or GED required
Minimum of 1 year of work experience in administrative, accounting, or tenant services capacity
Experience with data entry, reporting, filing, scheduling, and communications
Previous customer service experience
Working knowledge of lease terms, CAM reconciliation, insurance, and real estate taxes
Understanding of management agreements and contract language
Ability to exercise good judgment and excellent interpersonal skills
Ability to work a flexible schedule, including overnight travel, on-call after hours, and weekends
Preferred
Associate or Bachelor's degree in facilities management, building, business, or related field
Prior experience in facilities, property management, hospitality, or related field
Knowledge of local occupational health and safety requirements and vendor management for specialized services
Proficiency in IT tools and platforms; Microsoft Office Suite (Word, Excel, PowerPoint)
Benefits
Health, vision, and dental insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life, and disability insurance programs
Paid and unpaid time away from work
Company
Cushman & Wakefield
Cushman & Wakefield is a real estate services firm that offers retail investment, energy management, and property services.
10001+ employees
H1B Sponsorship
Cushman & Wakefield has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (2)
2022 (6)
2021 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$734.8MKey Investors
GreystoneCitizens BankVanke
2023-10-10Post Ipo Debt· $223.8M
2023-08-08Post Ipo Debt· $400M
2022-10-13Post Ipo Debt· $27.3M
Leadership Team
Matthew Bouw
CEO Asia Pacific & EMEA
Michelle M. MacKay
CEO
Recent News
2026-01-08
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-07
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2026-01-07
Company data provided by crunchbase