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CVS Health · 1 month ago

Bilingual Analyst, Case Management – Field – Must reside in North Miami Florida

Miami, FL

Full-time

Onsite

Entry Level

$21.10/hr - $36.78/hr

1+ years exp

CVS Health is the nation’s leading health solutions company, dedicated to transforming health care. The Bilingual Analyst, Case Management position involves assessing, planning, and coordinating case management activities for members, requiring travel to meet with them face to face.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness

Effectively manage a caseload that includes supportive and medically complex members

Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration

Determine appropriate services and supports due to member's health needs; including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports

Qualification

Behavioral health experienceManaged Care experienceBilingual in EnglishSpanishComputer proficiencyMultitaskingTech-savvyEffective communicationDetail orientedOrganizational skills

Required

Bi-lingual in English and Spanish

1 + year of experience in behavioral health or a long-term care setting

Must reside in North Miami, Pembroke, Miramar, Aventura, Hialeah, or Flagler FL

Must possess reliable transportation and be willing and able to travel up to 50-75% of the time to meet members face to face in North Miami FL. Mileage is reimbursed per our company expense reimbursement policy

Bachelor's degree required, preferably in Social Work or related field required