Apply on Employer Site

WTW · 2 days ago

Assistant Client Service Specialist

Hartford, CT

Full-time

Onsite

New Grad, Entry Level

0+ years exp

WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. The Assistant Client Service Specialist will be responsible for day-to-day servicing of Surety clients, building relationships with client decision-makers, and executing deliverables in accordance with service level agreements and standard operating procedures.

ConsultingInformation TechnologyInsuranceMedicalService Industry

No H1B

Hiring Manager

Yoshikazu Ohkawa

Responsibilities

Issuance Of Surety Bonds As Well As Perform Associated Activities Based On The Specific Instructions Of The Client And / Or Client Manager As Communicated

Ability To Understand And Interpret The Information Presented In A Bond Request

Ability To Quickly And Accurately Enter Data From A Bond Request Into The Bond Issuing System

Process Renewals, Cancellations/Closures, And Riders

Assist With Resolution Of Client/Carrier Accounting Issues

Prepare And Submit Billing

Report Bonds To Carriers And Associated Filing Activities

Prepare Written Correspondence, Reports And Analysis As Needed For Management

Communicate Effectively With Clients, Client Managers And Other Team Members

Participate In Internal And External Meetings

Maintain Client Confidentiality

Qualification

Insurance Industry ExperienceSurety ExperienceMicrosoft OfficeCustomer ServiceAttention to DetailVerbal CommunicationWritten CommunicationOrganizational SkillsTeamworkPresentation Skills

Required

Strong Attention To Detail

Excellent Verbal And Written Communication Skills

Ability To Work Independently And In A Team Setting

Strong Customer Service, Presentation And Organizational Skills

Working Knowledge Of Microsoft Office Including Excel, Word, And Outlook

Preferred

0-2+ Years Insurance Industry Experience Related To Servicing Accounts Is A Plus

Experience Working With Surety, Including In An Insurance Brokerage Environment A Plus

Experience Working With Epic And Sure Path A Plus

Benefits

Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)

Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.