SERCO of Texas, Inc. · 1 month ago
Media and Communications Specialist
SERCO of Texas, Inc. is focused on Workforce Development and Child Care Services. The Media and Communications Specialist is responsible for planning and implementing communication strategies to promote these programs, increase public awareness, and ensure consistent branding across all materials.
ConsultingHuman ResourcesStaffing Agency
Responsibilities
Develop and manage digital media campaigns that highlight Workforce and CCS services, success stories, and community impact
Design, update, and distribute marketing materials including flyers, newsletters, brochures, and social media content
Maintain the organization’s online presence through the website, social media platforms, and email marketing tools
Coordinate media coverage for events, workshops, and community outreach activities
Capture and edit photos and videos for use in promotional and training materials
Support internal communications by preparing staff announcements, press releases, and community updates
Collaborate with program managers to ensure consistent and accurate messaging about RESEA, WIOA, NCP, Choices, SNAP, and CCS services
Track engagement metrics, prepare monthly communication reports, and make data-driven recommendations
Ensure all public-facing materials align with Board and SERCO branding standards and accessibility guidelines
Qualification
Required
Associate or Bachelor's degree in Communications, Marketing, Public Relations, or related field (or equivalent experience)
Experience in media relations, marketing, or public communications, preferably in workforce development, social services, or education
Proficiency in Canva, Adobe Suite, or other design platforms
Strong written and verbal communication skills
Knowledge of social media analytics and content management tools
Ability to manage multiple projects and meet deadlines in a fast-paced environment
Must possess a valid Texas Driver's License and provide automobile liability insurance as required by the State of Texas
Must have access to reliable transportation in order to make required home visits and travel within service area