Ingersoll Rand · 21 hours ago
Customer Service Technician
Mannsville, KY
Full-time
Onsite
Mid Level
$40K/yr - $55K/yr
4+ years expIngersoll Rand is a company with over 160 years of technology leadership, dedicated to making life better for its employees and customers. They are seeking a Customer Service Technician to deliver exceptional customer experiences, manage order flows, and resolve issues in a fast-paced environment.
Test and Measurement
Responsibilities
Deliver first-class customer service and support via phone and email
Manage multiple customer requests and tasks efficiently while maintaining professionalism
Coordinate with internal teams and external vendors to resolve customer and distributor issues
Analyze customer needs and apply structured problem-solving to deliver effective solutions
Process and support customer orders within SAP, ensuring accuracy and timely execution
Qualification
Required
High School Diploma or GED
4+ years of relevant professional experience
2+ years in a product support / customer service role
2+ years demonstrated experience in both written and verbal communications with internal and external stakeholders
1+ years' experience analyzing customer requirements to support issue resolution and service delivery
Preferred
Associate degree
ABAP queries and service notifications
Benefits
Health care options like medical and prescription plans
Dental and vision coverage
Wellness programs
Life insurance
A robust 401(k) plan
Paid time off
An employee stock grant
Company
Ingersoll Rand
Ingersoll Rand is an industrial manufacturing company that provides mission-critical flow creation and industrial solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.88B2024-05-10Post Ipo Debt· $5.88B
1906-10-11IPO
Leadership Team
Vikram Kini
Senior Vice President, Chief Financial Officer
Andrew Schiesl
Senior Vice President and General Counsel
Recent News
2026-01-13
2026-01-06
2026-01-06
Company data provided by crunchbase